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We’re the Handshake – and the Applause

DELIVER is not just pre-qualified, one-to-one commerce and supply chain meetings – we’re also a global ecosphere of people and ideas focused on tackling the most urgent issues of our time.

Inspiring Insights 

Looking for new perspectives on sustainability, building a community, and future-proofing your brand?

Every DELIVER event proudly hosts a diverse and dynamic keynote speaker programme: inspiring retail and brand thought leadership from the Americas, Europe, and around the world.

And with workshops and case studies, our full content programme features the very best in innovation and industry solutions.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Meet the Speakers

Event Agenda

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8:00 AM
  1. Airport Transfers and Registration
    Airport Transfers and Registration
    180 mins
    Airport meet and greet, then arrival at DELIVER's registration desk for badge pick-up and luggage storage. The event is located at your hotel.
10:45 AM
  1. Welcome and Introductions
    Welcome and Introductions
    Keynote Theater
    15 mins
    Take your seats! DELIVER's Founder and CEO, Stephane Tomczak, officially opens the inaugural DELIVER Americas event ahead of this morning’s first keynote session.
11:00 AM
  1. The Evolving Landscape of the ‘S’ in ESG: Why Supply Chain Social Compliance Due Diligence is a Necessary Part of Conducting Business
    Keynote Theater
    20 mins
    In this era of enhanced supply chain due diligence regulations in a struggling global economy, buyers need to reevaluate social compliance efforts, and understand the strain on their own resources and the burden on suppliers.
11:20 AM
  1. Fireside Chat: How to Stay Ahead of the Curve with Supply Chain Traceability and Transparency after New US Legislation
    Keynote Theater
    20 mins
    How will apparel manufacturers deal with the increased demands from CBP to ensure compliance in their supply chains? What systems and procedures are required to ensure fashion brands and retailers are being responsible?
11:40 AM
  1. Unlocking the Power of Plant-Based: How Sustainable Sourcing & Partnership Can Drive Food Systems Change
    Keynote Theater
    20 mins
    Join us for a discussion to explore how intentional business strategies and partnerships centering regenerative practices, equity, and sourcing can future-proof a thriving plant-based foods industry - while also benefiting people and the planet.
12:00 PM
  1. Lunch
    Lunch
    60 mins
    Enjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
1:00 PM
  1. Accelerating Growth: Carhartt's Journey to Automation
    Breakout Theater
    45 mins

    Carhartt, a legacy brand, collaborated with DHL Supply Chain to enhance distribution. Leveraging Locus Robotics' LocusONE platform, they increased productivity, reduced operational costs, and uplifted workforce morale in warehousing endeavors.

2:00 PM
  1. Automation – Investing in Your Growth Strategy. Plan and Prepare for the Next Surge
    Breakout Theater
    45 mins

    Demand, declining workforce and consumer expectations drive the adoption of supply chain automation. Which investments should you make, and when should you implement them? Sebastian Wouters hosts a discussion with industry experts.

3:00 PM
  1. How Retailers Can Effectively Leverage Data to Drive Success
    Breakout Theater
    45 mins
    Supply chain optimization is top of mind for all retailers. But do you have the technology to enhance operations and effectively meet challenges? Join Osa as we share how collaboration and data sharing will give you the power you need to succeed.
4:00 PM
  1. The Power of Omnichannel Unification
    Breakout Theater
    45 mins

    Can smarter connection points afford greater automation, driving customer loyalty by delivering an experience exceeding expectations? Hear how brands use Delivery Solutions’ Omnichannel Experience Management (OXM) to efficiently orchestrate fulfillment.

5:00 PM
  1. Unlocking Value in Operations
    Breakout Theater
    45 mins

    Industry leaders are benefitting from solutions provided by 6 River Systems, part of Ocado Group. Learn how NRI achieved dramatic fulfillment productivity gains and the value SVT Robotics, a 6RS partner, delivers in accelerating system deployments.

6:00 PM
  1. Mastering Big and Bulky Returns: Transform Unavoidable Costs into Potential Revenue
    Breakout Theater
    45 mins

    Explore how a new approach to managing returns can eliminate logistics costs, increase efficiency, and provide a better customer experience. Stop viewing returns as a cost you can’t avoid and start viewing them as a potential revenue source.

7:00 PM
  1. Managing Inventory: A Tale of Smart Adaptability in Uncertain Times
    Keynote Theater
    20 mins
    The global supply chain has faced disruptions at various scales. Dr Pal makes the case for smarter, more adaptable, cutting-edge inventory management, using digitalization and data-centric decisions merging both demand and supply side predictions.
7:20 PM
  1. Digital Transformation in Supply Chain: Exploring the Profound Impact of Emerging Technologies
    Keynote Theater
    20 mins
    What is a digital supply chain? Emerging technologies improve efficiency, reduce costs and meet customer demands with precision while valuable insights from real data and analytics streamline processes and improve efficiency across the supply chain.
7:40 PM
  1. Closing the Loop – Integrate Circular Economy into Your Supply Chain
    Keynote Theater
    20 mins

    Explore the critical importance of adopting circular economy principles in traditional linear supply chain models.

     

8:00 PM
  1. Networking Party
    Networking Party
    120 mins
    Join us for the two-hour DELIVER Americas networking party! Enjoy an open bar and delicious buffet dinner under the stars. This relaxing location offers the perfect setting to close Day 1 of the event, and an opportunity to meet with industry friends and make meaningful new connections.
8:00 AM
  1. Day 2 Opening & Networking
    45 mins
    Grab a coffee and a pastry, and mingle with attendees to make the most of a pre-show networking opportunity.
8:45 AM
  1. Welcome and Introductions
    15 mins
    Another exciting day of content begins! Join us for more inspiring breakout sessions and essential thought leadership with our keynote speaker presentations and fireside discussions.
9:00 AM
  1. Make a Meaningful Change For Today And Tomorrow
    Keynote Theater
    20 mins
    What can we do about climate change at the same time improving your brand perception, creating value and new revenue streams!
9:20 AM
  1. Tackling the ‘Returns Problem’ : the Industry and Ecological Crisis, and the Nightmare beyond All Nightmares!
    Keynote Theater
    20 mins
    How to ‘green’ your company’s supply chain and contribute to a circular global economy, with insights from years of experience tackling the ‘returns problem’ – the industry and ecological crisis Tony calls “the nightmare beyond all nightmares”.
9:40 AM
  1. Sustainability and Leadership through Supply Chain Disruption - The Key to Survival!
    Keynote Theater
    20 mins

    Learn how Alcatel-Lucent Enterprise overcame supply chain challenges through leadership,  and how new and sustainable technologies and initiatives can positively impact your people, suppliers, customers, and communities.

10:15 AM
  1. AutoStore - Making Retail Fulfillment a Breeze
    Breakout Theater
    45 mins

    Explore the latest trends, and uncover the downstream benefits of automation. Through compelling real-world case studies, witness how companies harness AutoStore to improve efficiencies across their supply chain.  

11:15 AM
  1. Embracing a Customer-First Mindset for a Successful Transition to the Future of Commerce
    Breakout Theater
    45 mins

    Want to speed up your delivery process to grow order volumes into new markets? Learn how SEKO’s e-commerce solutions have been used to seamlessly connect primary supply chains to eliminate unnecessary suppliers, saving on costs and complications. 

12:00 PM
  1. Lunch
    Lunch
    60 mins
    Take a well-earned break from your busy meetings schedule: enjoy a delicious vegetarian lunch, and make the most of this additional networking opportunity. 
1:00 PM
  1. Vibecession: How Online Shopper Expectations Are Changing… All Over Again
    Breakout Theater
    45 mins

    How do consumers feel about their present situation and expectations for the future? ‘The customer is king’ has lost its lustre over the years. However, the longevity of the phrase underlines how retailers have always sought customer satisfaction.

2:00 PM
  1. Reducing the Stresses of e-Commerce and Omnichannel Fulfillment
    Breakout Theater
    45 mins

    Explore how ID Logistics teams up with its customers to reduce the stress of e-commerce and omnichannel. A look at how ID Logistics collaborates from start to finish, through best practices in managing people, technology, ops, and environmental impact.

     

3:00 PM
  1. Fireside Chat: The Rise of Liquid Death, Post Purchase Success and Brand Loyalty
    Keynote Theater
    20 mins

    How did Liquid Death achieve incredible growth in a market traditionally driven by wholesome, health-focused messaging? Hamid & Matt share insights on how the brand used humor to create a cult following across the US and Europe.

3:20 PM
  1. Connecting with Today’s Value-Driven Consumer, Increasing Transparency and Authenticity, and How to Implement DEI Commercial Strategies
    Keynote Theater
    20 mins
    Customers want to buy from brands who are authentic and transparent. Learn how to drive meaningful impact to support under-represented suppliers’ businesses, and create additional momentum in our industry to further DEI in your commercial strategy.
3:40 PM
  1. Price, Value And Service Are Not Enough - You Need to Create Memories
    Keynote Theater
    20 mins
    Explore why, even in these tough economic times, price, value and service are not enough to attract and retain customers. The key is to create great memories which encourage your customers to continue to engage, again and again, with your brand.
4:00 PM
  1. Closing
    Closing
    120 mins
    DELIVER Americas wraps up for this year as we end Day 2 and begin airport transfers. See you in 2024!