Out-of-Home Delivery: A Buzzword or a Strategic Shift?

Daniel Starkey, Head of Business at Bloq.it, outlines why Out-of-Home (OOH) delivery is now essential for retailers and logistics players alike. With global parcel volumes projected to surge over 600% between 2013 and 2027, traditional last-mile delivery models are no longer sustainable. Failed deliveries, rising costs, and increasing consumer demands are pushing the industry toward smart, unmanned solutions like parcel lockers. Through real-world examples—especially Vinted Go’s transformation—Starkey illustrates how OOH infrastructure enhances efficiency, reduces emissions, and builds loyalty. Retailers are urged to embrace this shift as both a brand strategy and operational necessity.