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Joseph Matheron
Senior Director of Customer Success,
Metapack
Across three decades, Joe has built a career focusing on customer experience. He has worked in a range of businesses, from multinationals such as Experian to start-ups, and everything in between. For the past 7 years, Joe has worked at Metapack, a global e-commerce delivery technology company. He has held multi-region Customer Support leadership roles and now heads its Customer Success organization.
Sessions
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05-Jun-2024Case StudiesEasing the pain: Enhancing customer experience in a competitive market