Collaboration as a Competitive Advantage in UAE Retail

Alena Kavalchuk, Director of Supply Chain | ADCOOP
Retail scale aligned with national priorities

ADCOOP operates more than 100 stores across multiple formats in the UAE and plays a role in supporting national food security objectives.

Managing such scale requires:

  • Robust operational planning

  • Resilience in sourcing and distribution

  • Alignment with government-led initiatives

Food security is not just a policy discussion — it is a daily operational reality for retailers in the region.

Shared challenges, shared solutions

A key insight from the event was the recognition that retailers across sectors face similar pressures.

Rather than operating in silos, Kavalchuk emphasised the importance of:

  • Cross-industry collaboration

  • Transparent communication

  • Peer-to-peer learning

Events that bring decision-makers together create opportunities to exchange best practices and develop collective solutions.

Talent remains central in a digital era

While AI and digitalisation continue to transform supply chains, people remain at the centre of execution.

Technology can optimise processes, but without skilled professionals and strong leadership, digital tools cannot deliver meaningful impact.

In times of volatility, partnership and human capital are critical enablers of operational excellence.

Leading through ambiguity

Supply chain teams sit at the forefront of disruption — from regulatory change to global instability.

In this environment, retailers must combine:

  • Strategic collaboration

  • Operational transparency

  • Technology adoption

  • Investment in talent

DELIVER Middle East provided a platform for leaders to address these realities openly and constructively.

For ADCOOP and other regional retailers, collaboration is not optional — it is a strategic necessity.

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