Keynote Panel: AI With Proof: Turning Intelligent Operations into P&L Impact

AI and automation are already improving forecasting, replenishment, fulfilment, customer service and commercial decision-making. But a successful use case is not the same as a stronger business: productivity gains only matter when they translate into lower costs, healthier inventory, protected margin or incremental growth.

Our panellists reveal where intelligent technology is delivering measurable value for their business, what had to change beyond the technology and how they decide which projects to stop, improve or scale.

We explore:

• Which AI and automation use cases are delivering measurable operational and financial value?

• What structural changes across systems, workflows, and workforce are required before an AI pilot scales?

• Where should human judgement remain as AI informs more operational decisions?

• How should leaders measure payback and decide what to scale, redesign or stop?