ParcelLab

Post-purchase software provider to help brands increase revenue, decrease costs, and optimize the customer experience

parcelLab’s award-winning post-purchase platform optimizes and personalizes the customer journey. We help brands provide predictive delivery dates on product detail pages and checkout, personalized and configurable communications, a self-service returns portal, and more.

Retailers get a white-labeled and configurable post-purchase experience with parcelLab. Our customers have seen a 42% increase in repeat orders by embedding personalized recommendations on order status pages and 85% of their customers return due to brands' hosting tracking info on their own website