Selected logistics vendors in delivery, packaging, fulfillment, and technology - either multinational leaders or emerging startups - will join DELIVER 2021 Reconnect online and DELIVER Amsterdam to present their innovative solutions to 1500 decision-makers - who outnumber vendors by a 3-to-1 ratio - during exclusive one-to-one meetings. An innovative concept to foster the exchange of ideas and maximise growth.
In addition, our new Pick & Mix solution will give vendors access to pioneering digital services, ranging from white glove digital meetings and thought leadership power sessions all year long, allowing offer and demand to meet regularly outside event days.
In June 2021 DELIVER will gather a community of 500 decision-makers in retail and logistics online at DELIVER Reconnect focused solely on networking activities. In October 2021 the 6th edition of DELIVER Amsterdam will take place with 1000 decision-makers including our renown DELIVER Masterclasses and Interactive Workshops. Retailers join upon invitation and benefit from a personal VIP package.
Our new retailer targeted service, the League of Leaders, has been created to offer all retailers a unique opportunity to network with their peers throughout the year in order to share best practices and challenges.
DELIVER 2021 is gathering the elite of the industry exploring the latest trends and innovations and enabling participants to build long-lasting relationships with their best suited peers through our renowned matchmaking platform and our groundbreaking one-to-one meeting structure.
Our new fully digital event DELIVER Connect will take place on 8+9 June and will focus solely on exclusive networking activities.
Our flagship in-person event DELIVER Amsterdam will take place on 6+7 October and will include both our premium one-to-one networking services as well as our beloved masterclasses and interactive workshops.
Stay tuned for more information on our conference program for DELIVER 2021.
Stay tuned for new information on our 2021 conference program for DELIVER Amsterdam including an extensive blend of pre-selected business meetings, inspiring masterclasses about the future of retail and logistics, interactive and operational breakout sessions and technology showcases.
International thought leaders representing the most renowned brands, will be on DELIVER 2021’s stage to share their inspirational stories and experiences.
Below you can find an overview of the top- level speakers that have joined us for DELIVER 2020!
Watch Peter's presentation on demand here.
Peter Lewin is Senior Director of Strategy & Marketplace Insights Europe, for Levi Strauss Co., where he is also responsible for the region’s artificial intelligence team and serves as a member of the European Leadership team and European Impact Accelerators. A passionate champion of diversity and inclusion, Peter is a founding member of the European Diversity Council and sponsors Unlabeled - the European LGBTQ+ and ally employee network. Before joining Levi Strauss & Co., Peter worked in the Technology Advantage practice in BCG’s London office. He has also been part of the Strategic Planning Group of American Express, where he led a variety of digital projects. He has consulted in luxury and digital media on a freelance basis and had a previous career in investment banking in New York and London.Peter holds an MBA from London Business School, a BA from Columbia University and a Certificate in Luxury Strategies from HEC Paris. A native of Del Mar, California, he now lives far from those sunny shores, in Brussels, Belgium.
Levi Strauss & Co. is one of the world’s largest brand-name apparel companies and a global leader in jeanswear. The company designs and markets jeans, casual wear and related accessories for men, women and children under the Levi’s®, Dockers®, Signature by Levi Strauss & Co.TM, and Denizen® brands. Its products are sold in more than 110 countries and worldwide through a combination of chain retailers, department stores, online sites, and a global footprint of approximately 3,000 retail stores and shop-in-shops. Levi Straus & Co.’s reported fiscal 2019 net revenues were $5.8 billion.
For more information, go to levistrauss.com
Watch Gionata's presentation on demand here.
Gionata Galdenzi, after some experience as an entrepreneur in the Fashion area, began his digital journey with a Luxury Multibrand project, then continued working as a Project Manager for brands such as Technogym, Campomaggi, Gabs and as an e-commerce specialist for other B2B and B2C e-commerce projects. Since 2017 he is the is Ecommerce Manager of Aeffe spa (Moschino, Alberta Ferretti, Philosophy, Pollini), with a focus on internalising some of the E-commerce activities of the group and the development of the various E-Stores and digital Sales projects. With a strong passion for innovation, he is involved in different startup and ecommerce tool developments. As the founder and Art director of Kschoolrimini (hip hop academy) his aim is to provide education to participating students and he believes that it is very important for a Manager increase the knowledge of the people that work with him.
Italian luxury brand Moschino was founded in 1983 by Franco Moschino and rose to the forefront of the international fashion scene through the ironic, tongue-in-cheek designs. In 2013, Jeremy Scott was appointed Creative Director and the brand hit a new high with his unexpected original designs that paid homage to Franco Moschino’s original concepts but were infused Scott’s unique vision and sartorial wit. The first collection created by the American designer has been presented of February 2014 on the occasion of Milano Moda Donna Fall-Winter 14-15. Moschino S.p.A. is the owner of the Moschino brands. The company, which was a licensor of AEFFE S.p.A. since from the brand debut in 1983, was acquired by AEFFE S.p.A. in 1999. The brand is now distributed in 86 countries and has boutiques in the most important fashion capitals of the world.
Watch Zorana's presentation on demand here.
Zorana Milidrag is an experienced eCommerce Director & team leader with a demonstrated history of working in the internet industry. For the past six years, Zorana has predominantly focused on the digital ecosystem and omnichannel. Previous to this, she spent eight years working in retail marketing. As Global eCommerce Director in company Sport Vision, Zorana is in charge of 30 webshops in 9 countries and a team of more than 150 employees.
Sport Vision is the leader of sports retail in the Balkans. It was founded in 1996 in Bijeljina, with the main activities of commerce, retail and wholesale in the sports industry. Sport Vision employs more than 4250 people and operates in 9 countries in the region - Serbia, Croatia, Slovenia, Romania, Bulgaria, Bosnia and Herzegovina, Montenegro, North Macedonia and Albania. As a leading retail chain in the region, Sport Vision has distribution contracts for Nike, New Balance, NorthFace and Helly Hansen for the Balkans territories The company also has the status of International Key Account and Partner of Adidas, Reebok, Under Armour, Converse, Colmar, Timberland and others, offering products in their stores. The company has its own license department with licensed and distribution rights for Champion, Umbro, Lotto, Ellesse and others.
Watch Joost's presentation on demand here.
Joost Poelgeest is an experienced eCommerce leader. After having worked for some years at online (food) banners of Ahold-Delhaize, he made the switch to the (non-food) platform bol.com, driving various innovations and capacity improvements in their supply chains. In his current role as Director Logistics Infrastructure, he is responsible for the (agile) teams that “build, run and love” mechanized fulfillment centers. These new facilities are nearly energy-neutral and have excellent working conditions for the large workforce present. Joost is very excited to talk about bol.com, the challenges faced by logistics while supporting bol.com’s growth and the agile way of working.
Bol.com was founded in the Netherlands in 1999 from a construction site in Vianen. We were the first online bookstore in Europe. More than 20 years later, we are the largest online retail platform in the Benelux and we have expanded our range of books to a range millions products in dozens of product categories, with a focus on non-food. We have had the ambition to improve retail every day from the start. We now do this together with >30,000 local entrepreneurs who sell via bol.com to our customers, 11 million Dutch and Belgians. We believe in the power of cooperation, because only together with our partners can we offer our customers the best store (experience). Everyone should be able to contact us as a 'shop for all of us'. We understand our customers and are there for them, wherever and whenever. We always offer convenience, reliability and choice. This is how we change retail together to make everyday life easier.
Bol.com has over 2,000 employees, who work at the head office in Utrecht, the Netherlands. Bol.com has been part of Ahold Delhaize since 2012.
Watch Jarkko's presentation on demand here.
Jarkko Havas leads Ellen MacArthur Foundation's data and metrics team. The team's flagship project to date is circular economy performance assess-ment tool Circulytics that has over 500 company users.
Prior to joining EMF, Jarkko worked in business management consulting at McKinsey's Tokyo and Brussels offices.
The Ellen MacArthur Foundation’s mission is to accelerate the global transition to a circular economy. The Foundation is an international thought leader that works with business, government, and academia to build a framework for an economy that is regenerative by design.
Watch Victoria's presentation on demand here.
Victoria’s background is in Finance and Business Economics, having started her career in risk management and compliance at Philips. In her role as Head of Supply Chain for Direct-to-Consumer she followed her passion to be closer to the customer and help to drive a long-lasting positive customer experience through designing seamless customer-facing processes. Originally from Moldova, she has found her home in Amsterdam, being with Philips now for 9 years.
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2019 sales of EUR 19.5 billion and employs approximately 81,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.
Watch Antoine's presentation on demand here.
Antoine has been the Operations Director at Le Slip Francais for the past 2 years. He joined Le Slip Français after 3 years of strategy and operations consulting at EY in Paris. At Le Slip Français, he has the logistics and customer service operations in charge and is also responsible for the delivery of data and transversal efficiency optimization projects.
Le Slip Français is a French SME, which manufactures and distributes clothing (underwear, clothing, sleepwear, bath, accessories) entirely designed and made locally. Founded 9 years ago by Guillaume Gibault, a committed entrepreneur, the Slip Français was born from an asserted societal conviction: to support new consumption and production methods to promote the local, employment, know-how and transmission.
Watch Chris's presentation on demand here.
Chris Erthel grew his fashion ecommerce brand, Meller, to 8-figures within 4 years. He and his co-founders scaled Meller thanks to outstanding creatives on Facebook Ads. Chris is known as one of the leading Facebook marketing experts in the world. Apart from his company Meller, he consulted clients like the United Nations, Alpecin, and the german startup Invincible Brands, which scaled to over 100 million in revenue per year.
MELLER is a leading digital native brand selling unique watches and sunglasses in over 25 countries. We are a young and talented team passionate about design, fashion, internet and new technologies.
With more than 500.000 MELLER products travelling around the world thanks to our happy customers, our mission is not over yet. We will keep growing, following our vision and working hand in hand to preserve our values and integrity, above all. You can find us in our Barcelona offices, our 100 selected stores and everywhere online at mellerbrand.com
MELLER aims to break away from traditional forms with a new line of minimalist and timeless watches and trendy sunglasses. Both watches and sunglasses are based on a modernistic design enhanced with a certain exotic MELLER appearance. The result is an explosion of colours which communicates a certain way of being and a lifestyle.
Watch Hakan's presentation on demand here.
Born in 1966 in Bursa, Turkey, Hakan DOGU is bi-national Turkish, French. He completed his high school education at Bursa Erkek Lisesi and then graduated from Istanbul Technical University as Metallurgical Engineer. Hakan DOGU started his career in 1987 at Valeo. After his appointment as Valeo Purchasing Manager, he became Purchasing Director responsible for 13 factories in Valeo France between 2005-2008. In 2008, he returned to Turkey and worked as General Manager and Country Director of Valeo Automotive Systems Inc. Hakan DOGU joined the Renault-Nissan Alliance in March 2013 as VP Powertrain Purchasing.In March 2015, he was appointed Groupe Renault Aftersales Director. Since April 1st, 2018, Hakan DOGU is Alliance Global Vice President and Deputy Managing Director, Alliance Aftersales and Senior Vice President, Groupe Renault Aftersales. He is a member of the Renault Management Committee.
Groupe Renault has manufactured cars since 1898. Today it is an international multi-brand group, selling close to 3.8 million vehicles in 134 countries in 2019, with 40 manufacturing sites, 12,700 points of sales and employing more than 180,000 people. To address the major technological challenges of the future, while continuing to pursue its profitable growth strategy, Groupe Renault is focusing on international expansion. To this end, it is drawing on the synergies of its five brands (Renault, Dacia, Renault Samsung Motors, Alpine and LADA), electric vehicles, and its unique alliance with Nissan and Mitsubishi Motors. With a team committed to the Formula 1 World Championship since 2016, the Group is involved in motorsports, a real vector for innovation and awareness.
Watch Karine's presentation on demand here.
Karine Damour is a true expert in the field of logistics and transportation. With years of experience in supply chain management and as the director of national logistics and transport at Fnac Darty, Karine Damour is able to provide valuable insights and expertise on current trends and changes in the industry.
A leading European omni-channel retailer in household appliances, electronics and entertainment products.
The merger between Fnac and Darty in 2016 has given rise to a new leader in omni-channel retailing. This move opens a new chapter in the Fnac/Darty story, offers fresh prospects for our employees and provides our customers with an enhanced range of products and services. Fnac Darty has over €7.4 billion in revenue, a workforce of nearly 26,000 and more than 720 stores in eleven countries. Our Group’s mission is to provide a powerful response to the increased competition from internet pure players in its markets, and to the trend to consolidation that has been transforming the retail sector for a number of years. Fnac and Darty are two exceptional retailers, with strong complementarities in terms of commercial offers, geographic coverage, expertise and know-how. Together within the Fnac Darty Group, they have a critical size and more room for maneuver to build the business of tomorrow. Implementing the logistical and commercial synergies between the two chains, estimated at €130 million, has progressed very quickly and will be completed by the end of 2018. With the strengths of the two retailers and respect for their individual identities, the Group is in a position to establish itself permanently in the European retail scene.
Watch Massimo's presentation on demand here.
Massimo Arioli, 48, married with five children, graduated in Economics at the Bocconi University in Milan and earned a Master's degree in Business Administration from the University of Chicago Booth School of Business. He has worked in Italy, the United States, Germany and Great Britain in international bodies, leading consultancy companies and multinational groups gaining experience in the industrial, telecommunications, media, energy generation and retail sectors. He is currently Chief Operating Officer of Prénatal Retail Group and Business Unit Director of Prénatal.
MISSION: DRESSING EVERY GROWING CHILD WITH STYLE AND EXPERTISE
Prénatal was launched in France in 1947 and opened its first Italian store in Milan in 1963. Having provided a trusted service for over seventy years, Prénatal is now the reference pointfor all mums. Prénatal S.p.A. controls 100% Prénatal S.A. (Spain), Prénatal Lda (Portugal) and Prénatal Aebe (Greece) and has 253 stores, including 148 directly-operated stores.In addition to an extensive selection of the world’s top childcare product brands, Prénatal also others a wide range of dedicated specialized clothing for new mums and bespoke clothes for newborns and children: all these exclusive creations are sold under the Prénatal brand. In 2019 Prénatal makes its return to France wih 150 sq. m. shop-in-shops inside 7 King Jouet stores; one of them is located in Paris downtown, in Rue de Rivoli. The first opening in 1947 was in Rue Saint Lazare; during the years it passed through the ownership of different shareholders. Since January 2020 Prénatal Moeder en Kind B.V., the Dutch company previously held by Artsana S.p.A., merged into Prénatal Retail Group for a moreeffective and integrated management of the European retail activities of the Group
Watch Alice's presentation on demand here.
Alice Hagger, 34, began her career in 2009 and joined the advertising agency BETC Digital (Havas Group) and then Marcel Worldwide (Publicis Group), where she managed the digital strategy of international companies such as Sanofi International, Disneyland Paris, Evian and, more broadly, Décathlon. In 2016, Alice becomes Brand Manager at Klépierre, a major player in shopping centers in 16 European countries, where she is in charge of developing the brand platform and coordinating marketing actions to attract and retain visitors to the Group's shopping centres. Within Made.com, Alice Hagger supervises and coordinates the French team dedicated to the brand development strategy, particularly in terms of brand content, public relations, brand advocacy, events and media investments.
Since 2010, MADE has revolutionised the furniture industry with its unique business model, bringing quality and affordable design to the consumers. The company now operates in nine countries with a global workforce of over 600 staff, and a network of showrooms in key cities including London, Paris, Berlin and Amsterdam.
During our renowned retailer led Table Talks sessions, retailers get the chance to discuss and exchange ideas about topics crucial for their business operations.
Below you can find DELIVER 2020s Table Talk Sessions. Stay tuned for information about DELIVER 2021!
What is supply chain agility?
Why is supply chain agility more relevant than ever and what can it bring to your business?
How can you build an agile supply chain?
Online shopping has never been more popular than in recent months. This has pressed fast-forward on innovation and developments in e-commerce operations. Returns are an essential part of these operations. If done well, the returns process saves costs and encourages future sales. This only highlights the need for brands to secure a strong and future-proof reverse logistics flow. A returns solution that allows business to continue as usual through unprecedented times and peak season busyness.
With the changing world around us and the Amazon effect fundamentally shifting customer expectations, an efficient supply chain is more important than ever. These disruptive developments mean easy order processing and fast delivery are indispensable, and retailers with reliable and adaptable operations that achieve these are set up to win business and customer loyalty. Join our session and learn how to build fulfilment operations that give your business a competitive edge.
Convert WISMO into marketing opportunities The shipping process is the most profitable phase to communicate and trigger the customers for marketing and promotional activities. Learn how to manage the tracking of hundreds of different carriers, customise and automate tracking notifications and receive new orders during the shipping phase.
E-commerce is booming. Corona even accelerated the number of incoming orders and the requirements in terms of speed, faster throughput and a higher productivity. At the same time, it is getting harder to find the appropriate workforce. To integrate automated packaging into your warehouse processes can provide good answers to all these challenges. On Demand Packaging offers right-sized boxes for every single order with efficient and sustainable process flows - fully automated
COVID-19 has a clear impact on Intralogistics, bringing new challenges for many reasons: workload is varying constantly and is unpredictable; people are afraid to work too close to one another; increase in sick leave; manual work is subject to increasingly stringent health and safety restrictions. To overcome all of these challenges there are solutions in automation to increase flexibility, resilience and finally competitiveness. Let's take a look together!
B-Stock supports the largest retailers with private online auction B2B marketplaces to sell consumer returned and excess inventories. These global marketplaces are customised, integrated, and scaled based on the retailers unique business requirements, creating digital storefronts to sell consumer returns, excess and slow moving secondary market inventories. They also enhance operational efficiencies and total channel control over who is buying the inventory and how it enters the secondary market
International shipping can be complicated. Accessing the core infrastructure of an international shipping network where the real savings can be found can be daunting. And impossible except for those with scale and the resources to match. BoxC makes international shipping frictionless while protecting your investment in localization and customer acquisition around the world with savings that have traditionally only been available to a few.
During our DELIVER 2020 Interactive Workshop series, including case studies and workshop studios, successful partnerships between retailers and their service providers were presented to demonstrate how participants can increase customer satisfaction, operate more efficiently and integrate new trends and innovations in their daily operations.
Stay tuned for information about DELIVER 2021!
October 8th 2020 (13:00-14:00)
Watch Manhattan's session on demand here.
It might not be rocket science, but the variables and dynamics in the supply chain require the application of machine learning to quickly process and execute to the expectation of the consumer and your bottom line. Optimising activities involving man & machine is imperative to achieving efficiency and this involves science and the ability to compute quickly. Manhattan Associates expert Aykagan Ak shares his experience with some of the most powerful optimisation engines in the supply chain.
October 8th 2020 (11:00-12:00)
Watch Shipup's session on demand here.
As unfair as it sounds, customer satisfaction and customer loyalty rely on your delivery performance. Learn how to optimize your post-purchase experience for higher retention and a quicker, more proactive customer support
October 8th 2020 (15:00-16:00)
Watch DS Smith's session on demand here.
Design is integral to the shift to a more circular economy. Together, our Design & Innovation and Sustainability teams have created a set of Circular Design Principles that translate the Ellen MacArthur Foundation's circular economy model into packaging solutions.
October 9th 2020 (11:00-12:00)
Watch Packsize's session on demand here.
How JYSK gained productivity & customer satisfaction with automated On Demand Packaging. Learn about what JYSK was facing and what has been achieved plus trends & developments.
October 9th 2020 (12:00-13:00)
Watch Autostore's session on demand here.
One of the biggest challenges facing retailers today, is to meet the growing expectations of consumers; for increased collection/delivery options, faster delivery times, improved in-store experiences and a positive environmental impact. Redefining existing retail space can answer all of these challenges and choosing the right technology for this is key. AutoStore will share a new opportunity for retailers to redefine their existing retail environments, to improve consumer experience and result in a more efficient/profitable business model.
October 8th 2020 (12:00-13:00)
Watch Zencargo's session on demand here.
Join Zencargo as they outline the major opportunities and challenges within the supply chain and learn how technology can help your organisation achieve success.
October 9th 2020 (10:00-11:00)
Watch Geodis' session on demand here.
Brands like yours are now setting aggressive online sales targets. More than ever before, you are selling directly to customers through your own website. This brings considerable advantages, such as a reduced dependency on Marketplaces, greater control over final e-Shoppers, and increased volumes. But…it also ramps up logistics and business hurdles.
October 8th 2020 (10:00-11:00)
Watch DPDgroup's session on demand here.
Sustainability in the entire supply chain has become a major concern for e-shoppers.
More than ever, last mile delivery play a key role in this chain as our drivers operate in the heart of city centres, in front line with your customers.
Because you care and consumers care, let’s share and discuss best practices and concrete actions that logistic partners can implement to improve daily urban life.
Driven by a zero-emission future, we will be pleased to debate, get your inputs and share together on how sustainable delivery can benefit your brand.
October 8th 2020 (14:00-15:00)
Watch Russian Post's session on demand here.
In this debate, ASOS and the Russian Post are going to tell about their successful cooperation. Starting their cooperation in 2018 out of the UK and swithcing in 2020 to a direct cooperation out of Berlin. Both speakers will talk about the decision that led to this direct cooperation as well as the challenges on the way and the opportunities this strategic partnership offers. .
October 8th 2020 (15:00-16:00)
Watch ZigZag's session on demand here.
eCommerce is booming. Whether through preference or necessity, consumers have broken the barriers previously preventing them from shopping online and realised the vast benefits available.
Return rates can climb as high as 50% for online clothing retailers, compared to 5-10% for purchases made in stores. Retail’s new digital-led norm of high eCommerce sales will therefore naturally increase returns volumes. With the rise of next-day and even same-day delivery, consumers expect the same fast, convenient, and often free service for their returns too.
ZigZag’s Al Gerrie will explore how to get the most out of your post-purchase experience. As an expert within this field, Al will walk retailers through how to reduce the cost, friction, and waste associated with returns, building customer loyalty and satisfaction in the process.
The DELIVER 2020 Retail Leaders Masterclasses program gathered on our online stage, global thought leaders from their respective fields, who are passionate about presenting their ideas and sharing their experience to inform and inspire their peers.
Stay tuned for information about DELIVER 2021!
October 8th 2020 (9:05 - 9:20)
Speaker: Joost Poelgeest - Logistics Director | Bol.com
When automation is at the service for both the business and operators; creating better working conditions
Automation creating value both for the company by increasing capacity, but also for worker with indeed by better working conditions. bol.com strongly believes that better working conditions will minimize staff turnover and thereby increase quality and so value for the business.
October 8th 2020 (9:20 - 9:40)
Speaker: Antoine Rigaud - Operations Director | Le Slip Français
How Le Slip Français went from 100% of sales online to an omnichannel strategy?
Born digital in 2011, Le Slip Français has since then opened a network of 22 stores in France. The company achieved this growth thanks to an omnichannel strategy with emphasis on the value created by the new customer journey
October 8th 2020 (9:40 - 10:00)
Speaker: Massimo Arioli - COO | Prénatal
Sustainable product offering and sustainable circular logistics
Childcare hard good products have a limited time usage because children outgrow them very fast. Second hand is thus an issue for the industry and for retailers. It can be an opportunity provided that we have a clear value proposition focused on specific customer segments and provided we have a solid circular logistic model. The first one is easy, the second one is more puzzling and we need additional help.
October 8th 2020 (16:05 - 16:20)
Speaker: Hakan Dogu - SVP Aftersales | Renault
Reinventing OEM After Sales Downstream Supply Chain in the storm
Covid has impacted automotive value chain deeply as many of the spare part manufacturers and car assembly factories closed during the crisis making day to day operation a daily challenge. Most of the car retail stores were also forced to close, making part retail even more challenging. Renault Aftersales has to entirely rethink their supply chain and move towards end to end delivery where possible, improve flexibility to manage risk and tackle variability of demand through stronger data management and collaborative solutions across the automotive market.
October 8th 2020 (16:20 - 16:40)
Speaker: Alice Hagger - Head of Brand | Made.com
How Covid leads Made.com to focus on what makes its success: its community
Community has always been at the heart of everything that we do at MADE. it is truly our founding foundation. In this extraordinary period, it seemed essential to us to rely more than ever on these fundamentals, or even to go back to certain basics.
October 8th 2020 (16:40 - 17:00)
Speaker: Gionata Galdenzi - ECommerce Director | Moschino
The perfect E-project: Moschino case - a customer centric project
Moschino is based on a hybrid model Ecommerce, the scope is to have core assets inhouse and the others managed by partners. The main concept is to become fast and give to the different customers all the information they need. The E-world is always more vertical for skills and knowledge. All the company is surfing the 2020 digital transformation.
October 9th 2020 (9:05 - 9:20)
Speaker: Victoria Cantemir - Head of Supply Chain for Direct-to-Consumer | Philips
How supply chain supports the customer journey?
Direct-to-consumer engagement is an important pillar in Philips strategy for the consumer health portfolio. The impact supply chain has on the consumer purchasing experience has increased substantially over the years: from product availability on the website, to click “buy” on the checkout, to the delivery of the order. It starts with understanding what a great consumer purchasing experience is, and support an enjoyable and rewarding consumer experience with a strong backbone. An integrated supply chain eco-system that is customer focused, agile and reliable, and respects the planet we live on.
October 9th 2020 (9:20 - 9:40)
Speaker: Zorana Milidrag- ECommerce Director | Sport Vision
How did ecommerce become the oxygen of the economy?!
Do you believe that a country or a company can go from impossible to necessary in just a few years?
eCommerce gives you that opportunity!
It is up to you to invest energy, time and money and with the right steps you will reach triple-digit revenue growth in 5 years. eCommerce was not a hot topic everywhere 10 years ago, but I have decided in such an environment that the digital economy must become an aspect that is talked about and I managed to "make" the guys listen.
October 9th 2020 (9:40 - 10:00)
Speaker: Karine Damour - Logistics and Transport Director | FNAC Darty
How a retailer goes from omnicanality to pure player in 2 months?
How omni-channel logistics, with a preponderance of store distribution, becomes a pure player overnight, for a period of 2 months. Difficulties and successes.
October 9th 2020 (16:05 - 16:20)
Speaker: Jarkko Havas - Lead of Data and Metrics | Ellen MacArthur Foundation
Circulytics: ‘We cannot achieve a circular economy until we can properly measure it’
Circulytics is a data-driven tool that enables companies to measure their circular economy performance. It was developed by the Ellen MacArthur Foundation, which was founded in 2010 with a mission to accelerate the global transition to a circular economy, and launched in January this year.
In this presentation, the Foundation’s Insight and Analysis Lead Jarkko Havas will introduce the concept of the circular economy and Circulytics — the most comprehensive circularity measurement tool available, which is available for free and can be used by any company, regardless of size, industry, or complexity. He will explain how the tool works and how it has been used by global businesses across a variety of sectors to measure their circular economy performance — highlighting successes but also identifying areas for improvement, where businesses can adopt or further embed circular economy practices.
Many companies are seeking solutions for better growth, particularly following the Covid-19 crisis — but in order to make the right strategic decisions, they need the right data. Circulytics was developed in response to demand from businesses and it is helping them on their circular economy journey. More than 600 global businesses have signed up to complete a Circulytics assessment, one quarter of which have an annual revenue of more than USD 1bn.
October 9th 2020 (16:20 - 16:40)
Speaker: Peter Lewin - Senior Director of Strategy & Marketplace Insights Europe | Levi Strauss & Co
The critical enablers to embed new digital capabilities and ways of working
Levi Strauss & Co. is a 167 year old fashion company with a tradition of strong values at the heart of everything we do - courage, empathy, integrity and originality. We’ve begun a digital journey that brings the consumer to the center and AI to our core. The European Strategy, AI and Insights team are partnering across the business to help forge this path. Peter Lewin, head of Strategy, AI and Insights for Europe, will talk you through the critical enablers to embed new digital capabilities and ways of working.
October 9th 2020 (16:40 - 17:00)
Speaker: Chris Erthel - Co-Founder | Meller
How creativity can help you grow your business?
Founded by Sergi Benet, Borja Nadal, Marco Grandi, and Chris Erthel, Meller leverages creativity, exotic designs, and an adventurous attitude to set up their marketing campaigns. These campaigns now bring in over 6 million euros (USD 6.5M) in annual sales—just four years after launching the company.
How do they do it? Here’s their story.
Based on the votes of hundreds of retailers during the event, the 5 awards distributed to e-Logistics vendors offer the best possible recognition: the one coming from customers. Here are the winners of the 2020 edition.
DPDgroup won the 2020 Sustainability award, which rewards the company with the highest environmental achievements.
DPDgroup won the 2020 Customer Experience award, which rewards the company delivering the best-executed service.
Geek+ won the 2020 Cool Vendor award, which rewards the company with the most respected brand and inspiring services.
Shipup won the 2020 Game Changer award, which rewards the company who has disrupted the industry with groundbreaking innovations that will shape the future of the industry with a decisive impact on the acceptance of new technologies.
Instabox won the 2020 Rising Star award, which rewards the young company that is expected to catch much attention in the future because of its innovative services that have the ability to solve important problems at a large scale.
DELIVER, Europe’s premier community for e-commerce & logistics, brings together the international elite in e-commerce and operations from the world's biggest and most iconic retailers to foster meaningful relationships.
DELIVER is a fast growing leadership event inheriting four successful in-person editions in Luxembourg, Berlin, London, and Lisbon and one online edition. DELIVER 2021 will gather the decision makers of your industry- online on 8+9 June at DELIVER Connect and in-person on 6+7 October in Amsterdam.
DELIVER has decided to build on a new pillar and expand our digital activities with the aim of providing our customers with a year round networking platform and one premium digital event in addition to our renown in-person event.
From 2021 our new unique digital concepts, our yearly digital event DELIVER Connect, as well as our Pick & Mix and League of Leaders Services will become a permanent element of DELIVER.
Our unique concept relies on one-to-one meetings between selected sponsors and hosted decision makers in retail, as well as on meaningful discussions about latest trends in e-Logistics through keynotes, breakout sessions and technology showcases.
Since our first edition, we eco-conceive our events and compensate 100% of all CO2 emitted, including the one million kilometers traveled by our attendees from all continents. The financial support provided to a reforestation program in Amazonia makes DELIVER carbon neutral. See here our compensation certificate and here where the program takes place.
Starting from 2021 we are offering two new year round digital solutions for both vendors and retailers.
Our new Pick & Mix solution will offers vendors pioneering digital services, ranging from white glove digital meetings and thought leadership power sessions all year long, allowing offer and demand to meet regularly outside event days.
Our new retailer targeted service, the League of Leaders, has been created to offer all retailers a unique opportunity to network with their peers throughout the year in order to share best practices and challenges.
Our participants include some of the biggest brands in retail and logistics from Europe and beyond.
Join the elite of the industry and a community of high-class decision-makers and build only the most valuable relationships to scale your business activities.
DELIVER is an international team of 20 talented people (one third in Tech and two thirds in Operations) whose ambition is to connect e-Logistics in Europe.
DELIVER is led by Stephane Tomczak, a 10+ year veteran in European e-Logistics who held various management positions for a large retailer and e-commerce associations.
Reconnecting our community, creating new original windows of meeting opportunities and animating our ecosystem are the key missions of DELIVER. After becoming the European Rendezvous for e-Logistics, DELIVER prides itself on being Europe’s premier community for e-commerce & logistics - its new motto. Follow us on LinkedIn for regular updates.