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DELIVER AMERICA PROGRAM

PEER-LED CONTENT FOR RETAIL, COMMERCE AND SUPPLY CHAIN LEADERS

Explore the ideas, challenges and strategic conversations shaping the future of retail, ecommerce, logistics and supply chain. The DELIVER America program brings together senior leaders, expert speakers and practical case-led sessions designed to help delegates make better decisions, faster.

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HOW THE PROGRAM IS STRUCTURED

KEYNOTES, BREAKOUTS AND ROUNDTABLES DESIGNED FOR PRACTICAL INSIGHT

KEYNOTE SESSIONS

KEYNOTE SESSIONS

Hear from senior leaders sharing strategic perspectives on the future of retail, commerce, logistics and supply chain.
BREAKOUT SESSIONS

BREAKOUT SESSIONS

Join focused sessions designed around practical challenges, innovation, operational performance and growth.
ROUNDTABLES

ROUNDTABLES

Take part in smaller peer-led conversations built around shared challenges and practical problem-solving.

CONFERENCE THEMES

AI, Automation & Decision Velocity

AI, Automation & Decision Velocity

  • AI Agents in Retail: From Insight to Action
  • Smarter Forecasting, Routing, and Inventory Precision
  • Automation That Pays Off: Where Retailers Are Seeing Real ROI
  • Personalization at Scale: AI, Data, and the New Customer Journey

Retail is entering an era where speed of decision is becoming a competitive advantage. From AI-powered forecasting and inventory planning to automated fulfillment and personalized customer engagement, leaders are using technology to move faster, operate leaner, and respond with greater precision. This theme explores how retailers and solution providers are turning AI and automation into measurable business performance.

 

The New Consumer: Value, Convenience & Loyalty

The New Consumer: Value, Convenience & Loyalty

  • The New Rules of Loyalty in a Price-Sensitive Market
  • Omnichannel Convenience: Winning Across Store, App, and Last Mile
  • What Today’s Cautious Consumer Really Wants
  • Turning Retail Destinations into Experience and Community Hubs

U.S. consumers are still spending, but they are doing it more carefully. They expect value, convenience, and consistency across every touchpoint, whether online, in store, or somewhere in between. This theme looks at how retailers are adapting their customer strategies to meet rising expectations, strengthen loyalty, and drive growth in a market where trust and relevance matter more than ever.

Tariffs, Trade Shifts & Supply Chain Resilience

Tariffs, Trade Shifts & Supply Chain Resilience

  • What Tariffs and Trade Shifts Mean for U.S. Retailers
  • Nearshoring, Reshoring, and the Future of Network Design
  • China, Mexico, Southeast Asia: Rethinking the Sourcing Map
  • Building Supply Chains That Can Absorb the Next Shock

Tariffs, geopolitical pressure, and sourcing realignment are reshaping how American businesses think about supply chain strategy. Leaders are reassessing network design, supplier diversification, regional manufacturing, and cross-border trade opportunities to reduce risk without losing speed or margin. This theme focuses on how retailers and supply chain partners are building resilience in a less predictable global environment.

Sustainability, Circularity & Cost Pressure

Sustainability, Circularity & Cost Pressure

  • When Sustainability Becomes a Revenue Driver
  • Returns, Recommerce, and the Next Margin Opportunity
  • Retail Circularity at Scale: Repair, Resale, and Reverse Logistics
  • From Reporting to Results: Building Practical Sustainability Strategies

Sustainability is maturing from brand narrative into operating model. Retailers are under pressure to reduce waste, improve transparency, and build more efficient product life cycles, while still protecting margin. This theme explores how businesses are approaching circularity, reverse logistics, and sustainability investments in ways that support compliance, customer expectations, and long-term profitability.

OFFICIAL CONFERENCE PROGRAM

EXPLORE KEYNOTES, BREAKOUT SESSIONS AND ROUNDTABLES BY DAY

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8:50 AM
  1. 10 mins
    DELIVER's Founder and Chairman, Stephane Tomczak, officially opens DELIVER America 2026. 
9:00 AM
  1. 30 mins

    AI is everywhere, but real transformation is still rare. With only 17% of supply chain organizations pursuing immediate workflow redesign, this session cuts through the noise and asks what AI has genuinely changed across forecasting, planning, inventory, labor and fulfillment.

9:30 AM
  1. 30 mins
    Tariffs, cost pressure, demand swings and service promises are all moving at once. As US import volumes face double-digit year-over-year declines in several forecast months, retailers are being forced to rethink how they plan, price, source and protect availability in real time.
9:40 AM
  1. 20 mins
    High-impact sessions featuring industry leaders sharing bold ideas, strategic insights, and the future direction of retail, ecommerce, and supply chain.
10:00 AM
  1. 120 mins

    4 slots of 1-1 meetings, prescheduled to fit your own agenda.

12:00 PM
  1. 60 mins

    Enjoy the event's sustainable gourmet cuisine, while taking advantage of additional networking opportunities.

1:00 PM
  1. 240 mins

    Practical, solution-led sessions hosted by leading partners, showcasing real-world innovations, case studies, and strategies driving performance across retail, ecommerce, and supply chain.

5:00 PM
  1. 30 mins

    Get ready to discover the best suppliers in the retail and commerce industry! The ceremony takes place in the conference area.

6:00 PM
  1. 240 mins
    Join us at the Flamingo Hotel Pool for the official DELIVER America Party and celebrate in style. Expect great music and entertainment, great energy, and the chance to continue the conversations with leading retail, ecommerce, and supply chain decision-makers.
8:00 AM
  1. 50 mins

    A space to reflect on the future of retail leadership and how today's leaders can open doors for tomorrow's, sharing stories and ideas with allies to nurture the next generation and create a more inclusive industry. RSVP essential.

9:00 AM
  1. 20 mins

    The next network will not be built around one perfect DC strategy. It will be adaptive, regional, data-led and closer to demand. This session explores how retailers are rethinking stores, fulfillment nodes, returns hubs, carrier partnerships and inventory placement for the next retail cycle.

9:20 AM
  1. 20 mins

    Promotions, inventory, returns and customer promise can no longer be planned in separate rooms. This session looks at how leading retailers are connecting supply chain planning with merchandising, finance and commercial teams to make faster trade-offs when demand changes.

9:40 AM
  1. 20 mins

    By 2030, half of new warehouses in developed markets are expected to be robot-centric. The real question is not whether automation is coming, but how to scale it without disrupting live operations, losing frontline trust or overcomplicating the business case.

10:00 AM
  1. 120 mins

    Practical, solution-led sessions hosted by leading partners, showcasing real-world innovations, case studies, and strategies driving performance across retail, ecommerce, and supply chain.

12:00 PM
  1. 30 mins

    US consumers are expected to return nearly $850 billion in merchandise, with almost one in five online purchases coming back. This session looks at how retailers are turning reverse logistics from a cost center into a smarter lever for loyalty, fraud reduction, resale and margin protection.

12:30 PM
  1. 30 mins
    The CSCO role is changing fast. AI skills in supply chain job postings have surged 387% since early 2023, but the real leadership challenge is not just technical. It is cross-functional influence, decision orchestration, team readiness and knowing where human judgment still matters most.
1:00 PM
  1. 120 mins

    Practical, solution-led sessions hosted by leading partners, showcasing real-world innovations, case studies, and strategies driving performance across retail, ecommerce, and supply chain.

 

READY TO JOIN THE CONVERSATION?

APPLY TO BE CONSIDERED FOR ONE OF 350 HOSTED DELEGATE PLACES

Hosted delegate places are limited and applications are reviewed for seniority, company fit and business relevance. Approved delegates can access curated meetings, peer-led content and official networking experiences.

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