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Volatility, sustainability pressure, and rapid market expansion are forcing supply chain leaders in Asia to rethink how networks are designed and operated. In this session, Shihao-Andy Yu, Senior Vice President, Global Supply Chain – International Region at Schneider Electric, takes the audience inside the transformation of a global supply chain built for uncertainty and long-term growth.
From highly distributed manufacturing footprints to complex supplier ecosystems, Andy will share how Schneider Electric is using digital technologies to create visibility, predict disruption, and embed sustainability directly into day-to-day operations. The session explores how tools such as real-time data, predictive planning, and digital twins are enabling faster decisions, stronger supplier collaboration, and measurable reductions in carbon impact across Asian markets.
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Circularity and recommerce are gaining rapid momentum across Asia, driven by a fast-growing middle class, mobile-first consumers, and increasing pressure on retailers to balance growth with sustainability. In this session, Vishal Salunkhe, Vice President at Carousell Group, explores how recommerce is scaling across Asian markets, where affordability, trust, and convenience are redefining consumer value.
Drawing on Carousell Group’s footprint across Southeast Asia and Greater China, Vishal will unpack the operational and supply chain foundations required to make circular models work at scale. Topics include building consumer trust in pre-owned goods, managing quality and refurbishment flows, enabling efficient reverse logistics, and localising recommerce strategies across markets with vastly different regulatory, cultural, and infrastructure dynamics.
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In this keynote, senior retail and supply chain leaders will gain practical, battle-tested insights into what it really takes to build resilient offline supply chains at speed. Based on his experience and growth journey at Pilgrim, Anirudh will explore how to optimise packaging for multi-channel distribution, select and onboard transport partners capable of handling rapid volume growth, scale systems and warehousing with predictive inventory strategies, and manage customer expectations across complex, fragmented retail environments. Attendees will leave with a clear framework for turning offline expansion from a high-risk operational challenge into a scalable and profitable growth engine, built around disciplined processes and genuine customer demand.
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Enjoy the event's gourmet cuisine, while taking advantage of additional networking opportunities.
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Step onto the Innovation Stage for rapid-fire sessions that showcase the boldest ideas, technologies, and case studies shaping ecommerce and logistics in APAC. From AI-driven forecasting to quick commerce breakthroughs, hear from trailblazers reimagining the future of supply chains, walk away with practical insights you can apply tomorrow.
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Get ready to discover the best suppliers in the retail and commerce industry!
Exclusively voted by retailers, our awards will celebrate companies proving excellence in the categories below:
- Game Changer Award
- Sustainability Award
- Customer Experience Award
- Rising Star Award
- Brand Excellence Award
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It’s time to unwind after a long day! Enjoy a refreshing drink, savour some gourmet bites, and get ready to hit the dance floor.
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As one of Singapore’s most complex and high-volume retailers, FairPrice Group has been on a journey to becoming AI-ready by first transforming its customer data foundations.Karen will share how FairPrice Group transformed disconnected customer data into a single “golden customer profile”, creating the intelligence layer required to scale AI across the retail business.
Rather than treating personalisation as a destination, this keynote reframes it as a continuous journey, balancing ROI, ROE, and ROF while scaling AI responsibly across channels with the consumer in mind. For retail and supply chain leaders navigating omnichannel complexity, this session offers practical insight into how strong data, not hype, is what ultimately unlocks AI’s impact at scale.
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E-grocery in Asia is scaling at speed, but success depends on operational precision across fulfilment strategy, and last-mile execution, especially in emerging markets. In this session, Vishal Das, Vice President Group Category at BigBasket, shares firsthand lessons from building one of India’s highest-velocity grocery platforms.
With a rapidly expanding network of hundreds of dark stores to support fast delivery, BigBasket’s growth illustrates what it takes to operate profitably in complex, infrastructure-constrained markets. Vishal will explore how BigBasket balances availability, substitution, cold-chain reliability, and basket economics while meeting rising customer expectations.
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In an environment defined by constant disruption, supply chain excellence has become a strategic differentiator rather than an operational goal. For large retail organisations operating at scale across Asia and the Middle East, the real challenge lies in delivering high performance while remaining agile enough to absorb volatility and change.
Drawing on the perspective of Vikram Idnani, Chief Information Officer at Landmark Group, we will explore how excellence is no longer about isolated optimisation. It is about orchestrating people, systems, and partners to create resilient, high-performing supply chains that deliver sustained value today while remaining adaptable for the future.
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A strategic and practical deep dive into how Asia’s retailers, brands, and logistics operators can move from pilots to scaled, ROI-driven deployments of AI, machine learning, and robotics. With APAC’s fast- growing ecommerce markets, rising labour constraints, and increasing customer expectations, automation is now a competitive mandate.
Key Topics: Scaling AI & robotics, Automation ROI, AI-enabled fulfilment, Robotics for warehouse efficiency, Data maturity and infrastructure challenges, Workforce redesign and upskilling
Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia.
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A deep exploration of how retailers, marketplaces, and logistics partners can unlock the next 200+ million online consumers across Asia’s rural and emerging markets, from India and Indonesia to Vietnam, Thailand and the Philippines. With infrastructure constraints, payment fragmentation, and diverse cultural behaviors, this roundtable looks at what it truly takes to profitably expand into the region’s fastest-growing but hardest-to-serve areas.
Key Topics: Rural and emerging market penetration strategies, Hyperlocal fulfilment and micro-warehousing models, Digital payment adoption, Logistics innovations, Local partnerships, Social commerce
Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia.
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Asia’s retail landscape is undergoing a fundamental shift as digital and physical channels converge at unprecedented speed. Across the region, retailers are breaking down traditional silos to meet rising consumer expectations for speed, convenience, and consistency across every touchpoint.
Mobile-first behaviours, super-app ecosystems, and dense urban fulfilment networks are reshaping inventory visibility, order orchestration, last-mile delivery, and returns. Consumers increasingly expect real-time availability, flexible fulfilment options, and frictionless experiences, turning omnichannel execution into a critical operational challenge rather than a purely commercial one.
For retail and supply chain leaders operating in Asia, omnichannel is now a test of organisational alignment and operational maturity. Those that succeed are redefining seamless commerce by synchronising stores, warehouses, and digital platforms into a single, scalable operating model.
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From shoppertainment in China to COD (cash-on-delivery) in parts of Southeast Asia, consumer behaviour in APAC is diverse and rapidly evolving. This session unpacks the latest insights into what consumers value most in ecommerce, from speed and cost to sustainability and experience.
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Asia-Pacific’s supply chains face unique fragmentation: diverse regulations, multi-tier supplier bases, and geographically dispersed production hubs. This roundtable examines how collaboration, shared platforms, and regional orchestration models can help companies navigate disruption, geopolitical shifts, and cross-border complexity
Key Topics: Multi-country coordination across ASEAN, India, China, Japan & ANZ, Cross-border fulfilment models and regionalisation strategies, Supplier diversification, Collaborative logistics, Visibility & transparency, Trade policy shifts, geopolitical risk & contingency planning
Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia.
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As Asia’s markets become more volatile and digitally accelerated, traditional S&OP cycles are no longer sufficient. This roundtable explores how retailers, CPGs, and brands can move to continuous, data-driven planning that integrates demand sensing, AI forecasting, and real-time supply chain responses, especially in markets with
unpredictable demand patterns, fast-moving promotions, and diverse consumer behaviours.Key Topics: Real-time demand sensing, AI-enabled forecasting, Integrating planning across ecommerce, omnichannel & marketplaces, Inventory optimisation, Scenario planning, Continuous S&OP as a driver of agility & profitability
Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia.
