THE FIRST LOOK AT THE DELIVER ASIA PROGRAMME

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10:45
  1. Conference Area
    15 mins
11:00
  1. 20 mins
    With Asia projected to account for over 60% of global ecommerce growth by 2030, seamless cross-border trade has never been more critical. Yet, businesses face complex hurdles from fragmented regulations and customs processes to diverse consumer expectations. This session dives into strategies for turning Asia’s geographical and cultural diversity into an engine for growth, while navigating compliance, cost, and speed.
11:20
  1. 20 mins
    From fashion resale apps in Japan to electronics refurbishment in India, recommerce is booming across Asia. Circular supply chains are reshaping not only sustainability narratives but also profitability models. This session explores how brands and logistics providers can capture this opportunity.
11:40
  1. 20 mins
    Consumer demand for fresh produce, groceries, and ready-to-eat meals is reshaping logistics networks across Asia. From cold-chain infrastructure to digital-first ordering platforms, grocery supply chains are adapting at record pace. This session uncovers how retailers and logistics providers are addressing quality, cost, and consumer trust in one of Asia’s fastest-growing ecommerce categories.
     
12:00
  1. 60 mins

    Enjoy the event's gourmet cuisine, while taking advantage of additional networking opportunities.

13:00
  1. 360 mins
    Step onto the Innovation Stage for rapid-fire sessions that showcase the boldest ideas, technologies, and case studies shaping ecommerce and logistics in APAC. From AI-driven forecasting to quick commerce breakthroughs, hear from trailblazers reimagining the future of supply chains, walk away with practical insights you can apply tomorrow.
19:00
  1. Conference Area
    30 mins

    Get ready to discover the best suppliers in the retail and commerce industry!

    Exclusively voted by retailers, our awards will celebrate companies proving excellence in the categories below: 

    • Game Changer Award 
    • Sustainability Award 
    • Customer Experience Award 
    • Rising Star Award 
    • Brand Excellence Award
19:30
  1. Conference Area
    150 mins

    It’s time to unwind after a long day! Enjoy a refreshing drink, savour some gourmet bites, and get ready to hit the dance floor.

09:00
  1. 20 mins
    Across Asia, the retail experience is merging offline, online, and social channels into one seamless ecosystem. From shoppertainment in China to cashless malls in Singapore, Asia is setting the pace for global retail innovation. This session explores what the next decade of experiential and unified commerce looks like.
09:20
  1. 20 mins
    Generative AI and predictive analytics are unlocking new ways to forecast demand, optimise inventory, and improve delivery efficiency. In Asia, where ecommerce demand is volatile and diverse, AI offers the chance to leapfrog traditional models. This session explores practical case studies of AI transforming supply chains across the region.
09:40
  1. 20 mins
    Asia leads the world in quick commerce, with 10–15 minute delivery expectations becoming the norm in cities like Jakarta, Shanghai, and Bangalore. Yet scaling these models profitably remains a challenge. This session explores innovations in micro-fulfilment, last-mile optimisation, and grocery logistics that are shaping the future of urban commerce in the region.
10:00
  1. Conference Area
    45 mins

    A strategic and practical deep dive into how Asia’s retailers, brands, and logistics operators can move from pilots to scaled, ROI-driven deployments of AI, machine learning, and robotics. With APAC’s fast- growing ecommerce markets, rising labour constraints, and increasing customer expectations, automation is now a competitive mandate.

    Key Topics: Scaling AI & robotics, Automation ROI, AI-enabled fulfilment, Robotics for warehouse efficiency, Data maturity and infrastructure challenges, Workforce redesign and upskilling

    Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia. 

11:00
  1. Conference Area
    45 mins

    A deep exploration of how retailers, marketplaces, and logistics partners can unlock the next 200+ million online consumers across Asia’s rural and emerging markets, from India and Indonesia to Vietnam, Thailand and the Philippines. With infrastructure constraints, payment fragmentation, and diverse cultural behaviors, this roundtable looks at what it truly takes to profitably expand into the region’s fastest-growing but hardest-to-serve areas.

    Key Topics: Rural and emerging market penetration strategies, Hyperlocal fulfilment and micro-warehousing models, Digital payment adoption, Logistics innovations, Local partnerships, Social commerce

    Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia. 

12:00
  1. 30 mins
    Disruption is the new normal - from pandemics to geopolitics to technology shocks. True resilience begins with leadership. This session highlights how supply chain leaders in Asia are fostering cultures of agility, innovation, and inclusion, enabling their organisations to thrive in fast-changing environments.
12:30
  1. 30 mins
    From shoppertainment in China to COD (cash-on-delivery) in parts of Southeast Asia, consumer behaviour in APAC is diverse and rapidly evolving. This session unpacks the latest insights into what consumers value most in ecommerce, from speed and cost to sustainability and experience.
     
13:00
  1. Conference Area
    45 mins

    Asia-Pacific’s supply chains face unique fragmentation: diverse regulations, multi-tier supplier bases, and geographically dispersed production hubs. This roundtable examines how collaboration, shared platforms, and regional orchestration models can help companies navigate disruption, geopolitical shifts, and cross-border complexity

    Key Topics: Multi-country coordination across ASEAN, India, China, Japan & ANZ, Cross-border fulfilment models and regionalisation strategies, Supplier diversification,  Collaborative logistics, Visibility & transparency, Trade policy shifts, geopolitical risk & contingency planning

    Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia. 

14:00
  1. Conference Area
    45 mins

    As Asia’s markets become more volatile and digitally accelerated, traditional S&OP cycles are no longer sufficient. This roundtable explores how retailers, CPGs, and brands can move to continuous, data-driven planning that integrates demand sensing, AI forecasting, and real-time supply chain responses, especially in markets with
    unpredictable demand patterns, fast-moving promotions, and diverse consumer behaviours.

    Key Topics: Real-time demand sensing, AI-enabled forecasting, Integrating planning across ecommerce, omnichannel & marketplaces, Inventory optimisation, Scenario planning, Continuous S&OP as a driver of agility & profitability

    Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Asia.