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04 Jun 2025

Smart Packaging Meets AI Robotics: How Coesia is Reshaping Fulfilment

Samuele Mistrello, E-Commerce Business Leader, Coesia | Francesco Cecci, Sales Manager E-Commerce Business, Coesia | Nikolai Kolderup, Head of E-Commerce Business development, Coesia | Moderator: Ernst Hoestra

The Automation Imperative in Fulfilment

In an age where ecommerce demands speed, flexibility, and sustainability, Coesia is bringing intelligent automation to the forefront of fulfilment strategy. In their session at DELIVER Europe 2025, Nikolai Kolderup and Sam from Coesia showcased how smart packaging systems combined with AI-powered robotics are enabling a seamless “box-to-door” transformation.

The Right-Sized Packaging Revolution

Coesia’s box and bag-on-demand systems are reshaping how orders are packed. By creating packaging tailored to each order’s size, companies can reduce up to 40% in box volume and up to 20% in cardboard use — translating to more parcels per truckload and a significant drop in carbon footprint.

Beyond material savings, these systems offer features such as inner custom printing, cushioning for fragile goods, and full tracking integration. Operators can opt for box-last, box-first, or hybrid systems, depending on the fulfilment complexity and business model (B2B/B2C).

AI-Driven Palletising: A Game Changer

Kolderup delved into how Coesia’s AI-enabled robots are transforming palletising — once a rigid and manual process — into a smart, adaptive system. These robots use real-time computer vision to scan, assess and stack varying packages without human intervention. The result? Reduced labour strain, faster throughput (up to 700 boxes/hour), and safer warehouse operations.

Importantly, Coesia’s systems are non-invasive: they integrate easily into existing fulfilment setups, preserving operational continuity.

Sustainability and ROI Hand-in-Hand

While ecological concerns and EU carbon regulations are pushing businesses to rethink packaging, Coesia’s solutions hit multiple KPIs at once — space optimisation, raw material savings, reduced emissions, and faster handling. ROI periods range from 1.5 to 3 years, making adoption financially feasible, particularly in multi-shift or high-volume environments.

End-to-End Automation from a Single Partner

Unlike fragmented vendor chains, Coesia offers an all-in-one portfolio: from smart packing stations to palletising robotics and integrated software. This full-stack approach enables businesses to streamline fulfilment while staying adaptable to future challenges.

Conclusion

Whether you’re scaling ecommerce operations or navigating the complexities of global supply chains, Coesia’s automation solutions provide a strategic edge. With smart packaging and robotics working hand-in-hand, the future of fulfilment is not just efficient — it’s intelligent.

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