Recover Lost Customers in Retail: How Parcel Lockers Transform Retailers into E-Commerce Champions
04 Jun 2026
Solar Stage
What if parcel lockers were not just a logistics tool, but a retail growth engine? In this session, Jacek Powałka reveals how out-of-home delivery can help retailers:
- win back lost customers
- reduce operational pressure
- and turn omnichannel challenges into measurable advantage
Drawing on 25 years of international experience with InPost, Allegro One Box, and leading parcel locker networks worldwide, he will show how retailers can use locker density, customer experience, sustainability, and convenience to compete with e-commerce disruptors.
A bold, strategic look at how proximity retail can become the black horse of modern commerce - and transform existing locations into high-performing e-commerce hubs.
Modern Expo


