In today’s retail landscape, supply chain, omnichannel, and AI are often treated as separate capabilities, managed by different teams and systems. But in reality, they all serve a single purpose: enabling better, faster decisions for the customer.

In this keynote, Ken Tsay, Senior Director of Technology at On, will share how On moved beyond fragmented architectures toward a unified commercial platform, where real-time inventory visibility, intelligent allocation, and AI-driven insights come together as one decision system. The session offers a practical perspective on delivering seamless customer experiences while scaling globally with speed and precision.