While 99% of companies now regard omnichannel as strategically important, fewer than half have fully moved beyond email and SMS into richer, highly coordinated journeys. This roundtable explores how retailers can unify fulfilment across stores, warehouses, marketplaces, and 3PL networks to deliver a seamless experience from checkout to returns.

Key Topics: Unified inventory visibility and ship-from-store models, Click & collect and flexible delivery options, Marketplace vs owned fulfilment control, Returns orchestration across channels, Technology integration (OMS/WMS/TMS), Real-time delivery communication, Last-mile carrier strategy, KPIs balancing speed, cost, and customer experience. 

Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Europe.