Returns are surging across TikTok Shop, marketplaces, D2C and physical retail, each with different systems, policies and customer expectations. The result? Fragmented reverse flows, rising operational costs and inconsistent post-purchase experiences. This roundtable examines how brands can unify returns across every channel, turning complexity into control and protecting both margin and loyalty in an increasingly distributed commerce landscape.

Key Topics: Social commerce impact on returns, Return prediction and prevention, Omnichannel operational silos, Serial returners and customer behaviours, Unified cross-channel returns strategy, Data visibility and policy control

Registrations are open on a first-come first-served basis to all retailers participating in DELIVER Europe.