For Francesco Minzi, Marketing Director at FedEx Express, DELIVER Europe 2026 offered a valuable mix of scheduled meetings, customer conversations and wider industry engagement.

Speaking at the event, Francesco explained that his role covers marketing technology, insights and customer engagement for FedEx in Europe. As one of the world’s major logistics integrators, FedEx uses events like DELIVER Europe to stay close to customers and understand the topics that matter most to them.

Francesco highlighted the atmosphere and energy of the event, noting the value of both structured customer meetings and more spontaneous conversations at the FedEx stand. That combination created opportunities to speak with customers, partners and attendees about the challenges on their mind.

One of the key topics for FedEx at DELIVER Europe was regulatory change. Francesco’s session focused on upcoming changes in Europe, including the removal of the de minimis threshold and the impact this could have on consumers, businesses and cross-border ecommerce operations.

For retailers and brands, those changes are not only a customs or compliance issue. They can affect customer communication, delivery expectations, pricing, duties and the wider ecommerce experience.

For FedEx, DELIVER Europe created a platform to help customers understand what is changing, start preparing early and navigate a more complex regulatory environment with greater confidence.