Jon Nicholson, UK Managing Director for Sales, Marketing & Customer Experience at Royal Mail and Parcelforce, was full of praise for DELIVER Europe 2025 — especially the strength of its curated networking.

“There’s been lots of great people, lots of great conversations — and lots of business done,” he said.

The highlight for Nicholson? Beyond the keynote sessions and content, it was the strategic conversations and the seamless experience of pre-arranged meetings that made the event so impactful.

MORE THAN JUST A POSTAL SERVICE

While Royal Mail is synonymous with delivering to every UK address, Nicholson was keen to point out the broader offering — including close collaboration with GLS, their pan-European sister company.

“A lot of people don’t realise we’re one and the same,” he said. “Together, we serve the entire nation better than anyone else.”

This powerful combined network gives Royal Mail & GLS the ability to address both domestic and international ecommerce delivery needs — a key topic at this year’s event.

MATCHMAKING THAT WORKS

DELIVER’s approach to matchmaking — through app-based pre-selection, curated agendas and logistical follow-up — impressed Nicholson.

“The organisation is really, really helpful. The app and the website make it very easy to plan your day, and the team make sure meetings actually happen — which is great for us.”

In a complex and fast-moving industry like delivery logistics, that kind of precision and pre-qualification goes a long way.

“For us, it works really, really well,” Nicholson concluded.