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05 Jun 2025

HUMANISING SUPPLY CHAIN: WHY CONNECTION DRIVES INNOVATION

Sunaina Kohli, Global Inclusion Strategist | The Human Difference

For Sunaina Kohli, Global Inclusion Strategist at The Human Difference, DELIVER Europe 2025 wasn’t just another logistics gathering — it was a chance to reconnect with what really drives progress: human connection.

“I’ve come to disrupt DELIVER 2025,” she said with a smile. “I don’t think people realise what a community spirit there is here. This isn’t just an industry event — it’s humans coming together for meaningful connection.”

FROM CONVERSATION TO IMPACT

Kohli believes that trust-based relationships are the foundation for lasting innovation in the supply chain world. When leaders take time to build meaningful rapport — not just transact — the results extend well beyond the event floor.

“You’re building relationships based on trust and integrity,” she explained. “These aren’t just relationships for today. They’re the kind that lead to real action.”

In a sector constantly shaped by disruption and demand, Kohli argues that this human element is what makes the difference — not just internally, but in how companies deliver to their consumers.

“This is a very demanding industry,” she said. “But when leaders have solid human connection, it makes their work more meaningful — and the impact they create even greater.”

THE POWER OF SPACES LIKE THIS

One such meaningful step forward at this year’s event was the launch of the Sustainability Lounge, a space Kohli praised for embodying the shift toward deeper, more intentional collaboration.

“It’s fabulous,” she said. “And next year? There’ll be even more. Every year just keeps getting better — more amplified, and certainly more innovative.”

Her message was clear: for those who want to stay ahead of the trend and stay relevant, DELIVER is not just a business event. It’s where transformation starts with people.

“This is the place to be,” she said.

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