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Tobias Buxhoidt
Founder and CEO ,
parcelLab
As the founder and CEO at parcelLab, Tobi is a thought leader in post-purchase customer experience. Tobi has spent years building innovative solutions that help retailers take control of their customer communication and delivery processes, turning operational challenges into opportunities for engagement. His leadership at parcelLab has helped the company become a global leader in transforming post-purchase journeys, reducing friction, and driving long-term customer loyalty.
Speaker Year
2025,2024
Sessions
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04-Jun-2025Case Studies StageCreating a Post-Purchase Experience that Drives Loyalty