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EXPERTS IN SUPPLY CHAIN & LOGISTICS TAKE TO THE STAGE

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  • Reinventing the Last Mile: Maersk’s Strategic Leap into E-Commerce Delivery

    04 Jun 2025 Tiago Paiva, Head of E-commerce, Maersk
    In a standout session at the DELIVER Europe 2025 Innovation Stage, Tiago Paiva, Head of E-commerce at Maersk, delivered a compelling walkthrough of how the global shipping giant is tackling one of the ...
  • How BESTSECRET & MS Direct Use Local Returns to Elevate Customer Experience in High-Return Markets Body Content

    04 Jun 2025 Max Scholte van Mast, Vice President 3rd Party Logistics & Operational Excellence, BESTSECRET | Luca Graf, CEO, MS Direct | Moderator: John Acton
    A deep dive into how BESTSECRET and MS Direct re-engineered returns from Switzerland to drive customer satisfaction, faster restocking, and a competitive edge in fashion eCommerce.
  • Big, Bulky, and Broken: Why AI Is the Missing Link in Complex Deliveries

    04 Jun 2025 Angad Abrol, VP of Product Growth, Fareye and Pavel Sinelnik, D2C Supply Chain Director, Electrolux Group
    From missed fridges to monetised time slots — learn how Electrolux and FarEye are using AI to solve ecommerce’s toughest delivery problems. This DELIVER Europe 2025 breakout dives deep into orchestrat ...
  • Customer-Centric Logistics: The Key to Global Ecommerce Success

    04 Jun 2025 Helen Scurfield, CEO - Asendia Global Returns | Dim Baars, Global Account Director, Asendia
    How do you build a logistics strategy that drives loyalty and global growth? At DELIVER Europe 2025, Asendia’s Helen Scurfield and Dim Baars reveal how customer-centric thinking transforms cross-borde ...
  • Navigating Innovation in a €100 Billion Retail Giant: How REWE Achieves Operational Excellence at Scale

    04 Jun 2025 Robert Zores, CTO of REWE Digital | Linda Kuhr, Managing Director, fulfillmenttools
    REWE Group’s €100B retail network is undergoing a quiet transformation. From AI-powered fulfilment to fully digitised store experiences, this session with CDIO Robert Zores and Linda Kuhr of fulfillme ...
  • Scaling Smarter: How nShift Transforms Delivery to Power Retail Growth and Customer Loyalty

    04 Jun 2025 Thomas Bailey, Delivery Innovation and Excellence, nShift | Jonathan Hales, Sales Director, nShift
    How do top retailers scale operations while cutting customer service costs? Discover how nShift uses smart delivery and data to drive loyalty and growth.
  • Returns to Revenue: How Recommerce & Repair Create New Value Streams

    04 Jun 2025 Stuart Greenfield, Sales Director, Advanced Supply Chain
    Advanced Supply Chain’s Stuart Greenfield shares how returns can drive profit and sustainability through recommerce and repair services—turning logistics pain points into growth opportunities.
  • How to Outperform Peak Season with Smarter Delivery Innovation

    04 Jun 2025 Emma Clarke, Senior Director of Product Management, Metapack
    Discover how Metapack helps retailers outperform peak with delivery promise, multicarrier strategy, and fraud prevention tactics.
  • How DP World is Reshaping Freight Forwarding for Retail Supply Chains

    04 Jun 2025 Robert Maslamoney, Global Senior Vice President - Project Management Office - Logistics, DP World
    DP World’s Robert Maslamoney reveals how asset-backed freight forwarding is redefining retail logistics with speed, agility, and global scale.
  • The Future of AI in the Delivery Experience

    04 Jun 2025 Arne Jeroschewski, Founder & CEO, Parcel Perform
    Parcel Perform CEO Arne Jeroschewski explores how AI is revolutionising ecommerce delivery, why traditional marketing models are eroding, and how logistics optimisation will be essential to stay compe ...
  • Being Smart in Logistics: Leveraging Innovation for Competitive Advantage

    04 Jun 2025 Alexis Dallemagne, Innovation & AI Director, ID Logistics Martin Whitcombe, Head of Global Customer Development, ID Logistics
    ID Logistics explains how embedding innovation across 450+ sites enables supply chain transformation at scale. From AI champions to real-time digital twins, this session showcases how logistics provid ...
  • Offer Your Customers a Comprehensive, Competitive and Sustainable Value Proposition in the French Market with Colissimo

    04 Jun 2025 Florian Leclerq, International Sales European Manager, Colissimo | Sanae Murschel, Director of International Sales at La Poste – Colissimo
    Colissimo explains why French consumers want flexible, convenient delivery — and how smart letterboxes, AI and engineered PUDO networks are redefining sustainable logistics in France’s €45B ecommerce ...
  • Turning Complexity into Opportunity: Swiss Post’s Cross-Border Playbook

    04 Jun 2025 Patrick Wolf, Business Development eCommerce Manager at Swiss Post
    Swiss Post's Patrick Wolf outlines how to simplify complexity and grow profitably in high-value markets like Switzerland through smart logistics.  
  • The Cost of Serial Returners: How Retailers Can Respond

    04 Jun 2025 Al Gerrie, CEO, ZigZag Global | Richard Lim, CEO, Retail Economics
    Serial returners are costing retailers billions. ZigZag Global and Retail Economics unpack the data and offer practical strategies to reduce return rates and protect margins.
  • Innovate Your Last Mile: How Uber Turns Delivery into a Retail Growth Engine

    04 Jun 2025 Mia Yamaguchi, Retail Category Development Lead, Uber | Duarte Rosa Head of Uber Direct - Portugal, Uber
    Uber reveals how its logistics platform is transforming retail with on-demand, same-day, and scheduled deliveries — meeting evolving customer expectations and driving measurable business results.
  • Out-of-Home Delivery: Why It’s About More Than Just Lockers

    05 Jun 2025 Hervé Crochet, Head of Sales, Geopost | Florian Bonnasse, Out-of-home Business Development Director, Geopost
    Geopost explores why out-of-home delivery goes far beyond lockers — from C2C growth to mobile parcel shops, cross-border potential, and flexible infrastructure to meet tomorrow’s delivery expectations ...
  • Beyond Automation: How Full-Context AI is Reshaping Logistics

    05 Jun 2025 Tamer Al Ghussein, Chief Strategy Officer & Head of International Markets, Nash
    Tamer Al Ghussein of Nash explains how AI powered by full-context data is reshaping logistics — from dispatch optimisation to address validation and AI-driven customer support.
  • Staying Nimble in an Everchanging Retail Landscape with Radial

    04 Jun 2025 Erik van Dee, Sales Director Europe, Radial Alin Pop, Radial
    Radial outlines how its long-term partnership with Manhattan enables agile, tech-powered fulfilment. From cloud-native WMS to modular automation, discover how Radial adapts to a fast-changing retail w ...
  • How Unipart Builds Resilient Retail Supply Chains

    04 Jun 2025 Jim Hartshorne, Managing Director - Commercial, Unipart
    Jim Hartshorne of Unipart outlines how the company is enabling resilient, customer-driven supply chains — from reverse logistics for Apple to modular NHS hospitals and agile warehousing for retail inv ...
  • What Gen Z Wants: Insights into the Future of Ecommerce Delivery

    04 Jun 2025 Thiemo van Spellen, Global Accounts Managing Director, Geopost
    Geopost shares insights from the eShopper Barometer, revealing how Gen Z’s preferences — including social commerce, delivery flexibility, and sustainability — are transforming ecommerce logistics acro ...
  • Creating a Seamless Post-Purchase Journey That Drives Loyalty

    04 Jun 2025 Tobias Buxhoidt, Founder and CEO of parcelLab | Victoria Evans, Partner & Customer Delivery Development Lead, John Lewis
    Discover how John Lewis and parcelLab redefine post-purchase as a growth engine—unlocking loyalty, retention, and seamless branded experiences.
  • From First Mile to Returns: Allinbase’s Bold Vision for Full-Spectrum Fulfilment

    05 Jun 2025 Enno Sikkema, Warehouse Director, Allinbase
    Allinbase’s all-in-one fulfilment model offers end-to-end scalability, from country of origin to doorstep — and back. Warehouse Director Enno Sikkema shares how their flexibility, process innovation, ...
  • Bridging Fashion Brands to Global Markets with Bleckmann

    04 Jun 2025 Erik Janssen Steenberg, Director of Business Development, Bleckmann
    Bleckmann reveals how fashion and lifestyle brands can scale globally without friction, thanks to Global Bridge—one integration that unlocks global markets.
  • Rossignol Scales Seamless Ecommerce with ShippyPro

    04 Jun 2025 Francesco Borghi, CEO ShippyPro | Enrico Ruzza, Digital Product Owner, Rossignol
    Rossignol and ShippyPro reveal how they optimised delivery operations and automated returns across 30+ countries—cutting costs and improving customer care.
  • Learn how Stocklear empowers retailers and brands to resell overstock, returns and damaged goods profitably—combining sustainability and brand control via B2B recommerce auctions.
  • Packaging as a Strategic Lever in Supply Chain Turbulence

    04 Jun 2025 Adam Sarama, Business Development Manager, Trillora
    Packaging isn’t a cost centre—it’s a strategic asset. Learn how Trillora helps global retailers redesign packaging to unlock resilience, compliance, and efficiency across the supply chain.
  • Managing Returns from Social Commerce and Other Sales Channels

    04 Jun 2025 Richard Van Marion, Global Client Director, Rebound
    Rebound’s Richard Van Marion reveals how to transform returns into revenue across TikTok, marketplaces, and omnichannel channels.
  • Automation as the Catalyst for Scalable Retail

    04 Jun 2025 Ankush Malhotra, CEO, Element Logic
    Automation is no longer optional. Ankush Malhotra of Element Logic unpacks how brands can scale, optimise ROI, and drive growth through smart warehouse automation.
  • Locker Delivery at Scale: Why Retailers Must Act Now

    04 Jun 2025 Daniel Starkey, Head of Business, Bloq.it
    With delivery costs rising and labour shortages worsening, retailers must rethink the last mile — and locker delivery may be the key to unlocking scalability and sustainability.
  • Emirates Courier Express: Delivering First-Class Parcels Worldwide

    04 Jun 2025 Dennis Lister, Senior Vice President Product and Innovation, Emirates Courier Express, | Tom Killeen, COO, THG | Nawfel Toumi, Director of Fulfilment and Middle East General Manager, Childrensalon
    Emirates Courier Express partners with THG and Childrensalon to launch a tech-first global parcel network — leveraging aviation power for premium ecommerce delivery.
  • The Power of Distributed Order Management in a Multichannel World

    04 Jun 2025 Georgia Leybourne, Chief Marketing Officer, Linnworks
    Georgia Leybourne of Linnworks outlines how distributed order management systems reduce overselling, streamline fulfilment, and help retailers scale with confidence.
  • Smarter Logistics in Retail: GXO & John Lewis on Innovation and Trust

    04 Jun 2025 Tony Mannix, Strategic Advisor – Retail Logistics, GXO | Christina Slater, Finance and Strategy Director, John Lewis
    GXO and John Lewis explore how smarter logistics—from returns to rapid fulfilment—drive customer trust and retail transformation. Discover why circularity, packaging reform, and agile operations are k ...
  • From Production to Final Mile: How Homerunner Simplifies Global Logistics

    04 Jun 2025 Mathias Lindtofte, Head Business Solution Manager, Homerunner
    Homerunner's TMS unifies global logistics from production to the final mile. Learn how their platform automates claims, simplifies customs, and empowers retailers to scale cross-border.
  • From Data to Delivery: DHL, Parcel Perform & HubBox Explore the Future of Ecommerce Logistics

    05 Jun 2025 Alexander Schmitz-Hübsch, VP Product & Sales Management, DHL eCommerce Solutions | Ryan Hunter, Chief Commercial Officer, DHL ECommerce | Sam Jarvis, Founder and CEO, HubBox | Dana Van Der Heide, Founder & CEO, Parcelperform
    DHL, Parcel Perform and HubBox explore the latest ecommerce trends shaping delivery, returns, and cross-border trust at DELIVER Europe 2025.

 

You can enjoy all the DELIVER Europe keynotes plus breakout sessions, workshops and case study material from previous editions on the DELIVER YouTube channel:

DELIVER Events youtube channel

Interested in speaking at a DELIVER event? Get in touch!

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