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2024 Programme

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11:00
  1. Keynote Theatre
    20 mins
    • Sustainability Spotlight
11:20
  1. Keynote Theatre
    20 mins
    • Tech Retail Revolution
11:40
  1. Keynote Theatre
    20 mins
    • Tech Retail Revolution
    Join us at DELIVER to gain first-hand insights on LEGO's operational strategy, with a focus on digitalisation and automation. Learn how to leverage strategic data to help in decision making, and discover the next generation robotics to future-proof your company's logistics.
12:00
  1. Lunch
    60 mins
14:00
  1. Case Study by Urbify
    Case Studies
    45 mins
  2. Workshop by Fedex Express
    Workshop Studio
    45 mins
15:00
  1. How to achieve high storage density but still choose a flexible and scalable solution?
    Case Studies
    45 mins
    • Tech Retail Revolution
    • Day to Day Supply Chain
    Explore Hai Robotics' journey in achieving optimal storage density while prioritizing flexibility and scalability. This case study unveils the innovative strategies that propel warehousing into a new era of efficiency
  2. Rapid Fire Debate by Ocado
    Rapid Fire Debate
    45 mins
  3. Workshop by MS Direct
    Workshop Studio
    45 mins
16:00
  1. Gear Up for E-commerce's Make-or-Break Year
    Case Studies
    45 mins
    • Day to Day Supply Chain
    • Future Shoppers
    • Workshops
    Dive into real case scenarios with Metapack, unveiling the industry's transformation and offering exclusive insights into what 2024 holds for retail in their Ecommerce Delivery Benchmark Report.
  2. Workshop by Colissimo
    Workshop Studio
    45 mins
17:00
  1. Case Study by nShift
    Case Studies
    45 mins
  2. Workshop by Uber
    Workshop Studio
    45 mins
19:00
  1. Keynote Theatre
    20 mins
    • Retail Ethics 2.0
19:20
  1. Keynote Theatre
    20 mins
    • Tech Retail Revolution
    • Future Shoppers

    Are you ready for the future of retail? A seamless blend of online and in-store experiences. Technology is turbocharging change, pushing retailers to embrace direct-to-consumer models. Shoppers crave frictionless, tech-infused interactions. Fulfilment is the new frontier, and health and safety are non-negotiable. The retail revolution is on!

    Join us at DELIVER to hear from PwC experts on their recent survey and insights on the Store of the Future. 

19:40
  1. Keynote Theatre
    20 mins
    • Retail Ethics 2.0
20:00
  1. Networking Party
    180 mins

Visionaries Insights Redefining the World of Retail

Tech Retail Revolution

Technology and digital transformation have long revolutionised the retail landscape, reshaping the way businesses operate and how consumers shop.

Mobile apps, augmented reality, and personalised recommendations create a seamless and immersive shopping journey. Artificial intelligence and machine learning enable retailers to analyse vast amounts of data, predicting consumer behavior and trends. And these are only few examples of the Tech Revolution that we are witnessing.

Join us at DELIVER Europe as we delve into the heart of Tech and Digital Transformation, uncovering the freshest innovations that are sculpting the future of retail. Embark on a journey where cutting-edge technology meets the forefront of shopping experiences.

Day to Day Supply Chain

Supply Chain Operations form the backbone of modern commerce, ensuring seamless production and distribution. From procurement to logistics and inventory management, every link in the supply chain is crucial.

In an era of globalised trade, resilient and agile supply chain operations are paramount for businesses to thrive in the competitive landscape.

At DELIVER we celebrate champions in supply chain innovation, and keep you up to speed with the latest trends in this multi-faceted world.

Sustainability Spotlight

To prosper sustainably in a world where human consumption surpasses the Earth's annual regenerative capacity by 1.75 times, businesses must break the link between growth and resource extraction.

Circularity is one example that provides companies across diverse industries with a pathway to achieve substantial scale and thrive in a future where profit-making strategies will undergo a transformative shift.

Join us at DELIVER for our sustainability spotlight, unveling the pathway to a conscientious future across our industry.

Retail Ethics 2.0

There is no doubt that customers are now in the driving seat. To retain customer loyalty, our retail industry must prioritise transparency, responsiveness, and ethical practices.

By 2030 retail will undoubtedly take on forms that we could only dream about at the turn of this millennium.

Join us at DELIVER to discover the key ingredients to build a strong and differentiated brand identity, learning from the very best.

Future Shoppers

If you think the world has changed over the last decade, just wait. The best is yet to come.

Today’s empowered consumers have their eyes on the future, and are using their money to effect the change they want to see in the world.

One thing is clear: The strategies that led you to today likely won’t get you to the future.

Join us at DELIVER for a deep-dive into future trends, and discover the forces behind the fundamental change we're living through.

Power of Data

The most invaluable asset at the disposal of brands is data. With the decline of third-party cookies, brands are compelled to transition towards a customer-centric data mindset, aiming to facilitate personalised experiences across various channels.

With more mundane consumer products becoming smart and connected, data-enabled learning will be used to enhance and personalise more and more offerings.

Get Involved - Apply To Speak In 2024

Be the voice of change and highlight your business as a true thought leader by hosting a plenary, rapid fire debate, workshop or case study. 

We want to give a platform to established and up-coming leaders, so whether you're an experienced speaker or looking to make the leap into public speaking, get in touch with our content director - let's work together to make your presentation ideas a reality.

Apply To Speak