WATCH CONFERENCE RECORDINGS
INSIGHTS FROM RETAIL, COMMERCE AND SUPPLY CHAIN LEADERS
Explore selected sessions from previous DELIVER America conferences, featuring practical conversations on the trends, technologies and decisions shaping modern retail supply chains.
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Stephane Tomczak opens DELIVER America 2025 with a bold message: business leadership must go hand in hand with social and environmental conscience. From carbon neutrality to global expansion, DELIVER’ ... -
Retail returns represent nearly a trillion-dollar challenge — and opportunity. In this DELIVER America 2025 session, leaders from Logitech, Walmart, and the Reverse Logistics Association reveal how ci ... -
At DELIVER America 2025, Niraj Jha of Niagara Bottling explores how AI and automation are transforming logistics from dashboards to decision engines. By replacing static data with predictive intellige ... -
At DELIVER America 2025, Alex Rangel of Future Stores and global retail expert Kate Hardcastle explore how immersive, data-driven store concepts are redefining physical retail. They reveal how real-ti ... -
At DELIVER America 2025, Jesse Chen of Nestlé reveals how autonomous vehicles and AI-driven logistics will reshape delivery economics. Drawing on his experience designing Nespresso, Purina, and Freshl ... -
At DELIVER America 2025, global supply chain leaders from Atlas Network, Lacoste, ASCM, and SwagUp shared a candid discussion on tariffs, talent, and transformation. Their message was clear: in an era ... -
At DELIVER America 2025, Patagonia’s Todd Soller joined circular economy expert Deborah Dull to explore the realities of tackling Scope 3 emissions. Their conversation unpacked how design, repairabili ... -
At DELIVER America 2025, Fabletics’ Opal Portis revealed how RFID, transparency, and data connectivity are transforming the supply chain into a Gen Z trust engine. Her insights showed how speed, susta ... -
Consumer psychologist and retail adviser Kate Hardcastle MBE explores how emotion, joy, and respect—not price—are the real forces shaping modern shopping. Drawing from decades of experience with globa ... -
At DELIVER America 2025, leaders from Keurig Dr Pepper, Rockstar Original, and The Investment Mindset explored how agility enables global brands to thrive under pressure. From digital twins to fashion ... -
In this DELIVER America session, Walmart’s Sai Teja Yerapothina and Nash’s Charles Folsom share how Walmart is reinventing last mile delivery — scaling faster, integrating smarter, and using data-driv ... -
In this DELIVER America 2025 breakout, eHub COO Adam McCoy explores how fulfillment leaders can transform rising complexity into opportunity through carrier orchestration — uniting systems, carriers, ... -
In this DELIVER America 2025 breakout, ePost Global’s Helaine Rich explains how brands can stay compliant amid rising tariffs, new customs scrutiny, and the holiday shipping rush — covering HS codes, ... -
In this DELIVER America session, Happymile CEO Carlos Martínez explores how logistics teams can improve service and efficiency while reducing costs — without sacrificing safety or compliance — by adop ... -
In this DELIVER America session, Narvar’s Nico Santos shares how brands can reduce risk and safeguard margins by using intelligent shipping protection, faster claims handling, and AI-powered insights ... -
Cross-border eCommerce is booming but increasingly complex. At Deliver America, experts from EasyPost, Passport Global, and WSI | Kase discussed how brands can overcome compliance, technology, and cus ... -
In this DELIVER America session, Linnworks’ Mady Mitchell explains how distributed order management serves as the heart of retail — connecting marketplaces, automating workflows, and returning time to ... -
As AI reshapes the entire e-commerce journey, Dr. Arne Jeroschewski explains why delivery experience, trust, and visibility are now the ultimate competitive advantages — and how brands can thrive in t ... -
ShipHero’s Randall Guernsey reveals how AI-driven labor management and digital warehouse optimization can unlock major efficiency gains — cutting wasted steps, improving worker performance, and drivin ... -
In this DELIVER America session, Scott Gaston, Managing Director at St. Onge, explores how AI, automation, and trust-driven workforce transformation are unlocking a new era of warehouse excellence — f ... -
Ryder’s Jeff Wolpov and Mugsy’s Scott Dulany explore how brands can thrive amid economic headwinds, supply chain disruptions, and fast-changing consumer expectations — from building trust and culture ... -
Sage Supply Chain Intelligence’s Jade Thomas and Sarah Mithani share how leading brands are building supply chains that bend, not break — with smarter sourcing, diversified suppliers, and real-time co ... -
DP World’s Tony Zasimovich explores how supply chains are evolving for an always-on economy — where agility, technology, and adaptability are the new drivers of competitive advantage in global retail. -
AI dominates every logistics conversation, but few companies see measurable results. In this DELIVER America session, Lori Boyer of EasyPost reveals a practical 90-day roadmap to transform AI hype int ... -
The next wave of commerce will be AI-driven, channel-agnostic, and website-optional. Pipe17’s Kelly Goetsch explores how “agentic commerce” is transforming order management into networked, intelligent ... -
With rising equipment costs, driver shortages, and volatile freight markets, shippers are rethinking how they move goods. PTG Logistics’ Andy Lemiesz and David Edmonds reveal how blending private flee ... -
Global disruption, tariffs, and shifting consumer habits are redefining fulfillment. ShipBob’s Casey Armstrong explains how data, flexibility, and network design can help brands future-proof operation ... -
Shippo’s Tim Thorn reveals five high-impact tweaks that can transform your shipping performance this holiday season — from branded tracking and multicarrier flexibility to smarter warehouse layouts an ... -
Leaders from Veho, HelloFresh, and Zazzle explore how technology, AI, and customer experience are transforming the last mile. Their insights reveal that the future of logistics isn’t just faster—it’s ... -
Swap Commerce’s Max Wilkinson argues that cross-border commerce, while complex and chaotic, remains one of the most powerful growth engines for modern retail. By rethinking duties, taxes, and customer ... -
Linnworks discusses its connected commerce operations platform at DELIVER America 2024, highlighting its role in enabling scalable growth, automating workflows, and providing control over inventory an ... -
DELIVER America 2024, as described by Deputy CEO Aurore Colella, is presented as a matchmaking event focused on facilitating valuable connections and collaborations within the retail, logistics, and s ... -
A panel discussion at DELIVER America 2024 explores the application of AI in retail supply chains, focusing on demand planning, automation, customer experience, and the challenges of implementation. -
Industry experts discuss the imperative for supply chain diversification beyond China, exploring the challenges and opportunities for retailers in a global market characterized by disruption and evolv ... -
A panel discussion at DELIVER America 2024 explores how retailers are successfully integrating sustainability into their business models to drive value, meet consumer demand, and achieve profitability ... -
Best Buy's approach to returns management, damage reduction, and resale is discussed at DELIVER America 2024. The company's focus on customer service, data utilisation, and strategic partnerships is h ... -
A keynote address at DELIVER America 2024 from a Walmart representative explores the use of data and AI to improve customer experience in e-commerce, with a focus on holistic approaches and data matur ... -
Amazon is investing $1 billion in innovative companies focused on robotics, AI, and automation to revolutionize its supply chain. This initiative aims to improve efficiency, enhance customer experienc ... -
A panel discussion examines the evolution of retail stores, exploring the concept of experiential retail, the integration of technology, and the changing expectations of different generations of shopp ... -
Aeros and ShipBots presented their concept of utilizing airships and drones for urban parcel delivery at DELIVER America 2024, addressing challenges in speed, cost, and sustainability while sparking d ... -
The presentation discusses Mushiny's 3D sorter solutions, highlighting their capabilities in order consolidation, return processing, and overall warehouse automation. The benefits of these solutions, ... -
ParcelLab's presentation at DELIVER America 2024 focuses on the strategic importance of the post-purchase customer experience, exploring how retailers can leverage it to drive customer lifetime value ... -
Pitney Bowes discusses its multi-carrier shipping solutions at DELIVER America 2024, highlighting its platform's ability to help businesses control costs, improve visibility, and navigate carrier comp ... -
The presentation discusses how 3PLs partner with shippers of different sizes, from small and medium-sized businesses (SMBs) to large enterprises, outlining the factors that influence the decision to o ... -
The presentation discusses Ocado Intelligent Automation's Chuck AMR solution and its impact on warehouse productivity, emphasizing its ability to reduce travel time, improve order grouping, and enhanc ... -
Retail expert Dominick Miserandino provides five actionable tips for building authentic connections with customers, emphasizing the importance of personal relationships, empathy, and cultural understa ... -
DP World discusses the challenges facing retail supply chains and how their end-to-end solutions, asset ownership, and technology are helping retailers build resilience and improve efficiency. -
Techdinamics showcased its fulfillment solutions at DELIVER America 2024, focusing on automation to achieve perfect orders, eliminate manual processes, and enhance efficiency in e-commerce operations. -
SEKO Logistics presents insights on the transformation of retail supply chains, focusing on international growth, customer-centric strategies, and the need for agile and resilient logistics solutions. -
A presentation by Jeff Roby, Inventory Manager, Nike at DELIVER America 2024 explores the principles of servant leadership, focusing on building a one-team culture, empowering employees, and connectin ... -
Veho's CTO, Fred Cook, discusses the use of AI in logistics and delivery at DELIVER America 2024, highlighting its potential to improve speed, accuracy, and personalization in the industry. -
The presentation discusses the challenges and opportunities in e-commerce operations, highlighting how Pipe17's platform enables businesses to expand, automate, and control their operations for scalab ... -
Parcel Perform's CEO, Arie Yosvi, discusses the power of AI in navigating the complexities of the post-purchase experience, focusing on anticipating disruptions, enhancing delivery, and improving cust ... -
Dragonfly shares its journey at DELIVER America 2024, highlighting the importance of company values, technological innovation, and a strong internal culture to achieve growth and customer satisfaction ... -
Coesia presents its automation solutions for e-commerce order fulfillment at DELIVER America 2024, focusing on box and bag-on-demand technology, digital printing, and their impact on customer experien ... -
Daybreak's presentation with LVK at DELIVER America 2024 focuses on their innovative approach to medical device delivery, emphasizing customer experience, speed, and reliability in a critical healthca ... -
The presentation from Dayu Yang, CEO at EcommOps discusses the impact of direct-to-consumer (D2C) fulfillment from China on e-commerce logistics, highlighting its advantages in minimizing inventory ri ... -
The presentation discusses key shipping challenges and provides practical strategies for cost-effective deliveries, focusing on balancing consumer expectations, managing order volumes, and leveraging ...
