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  • Welcome to DELIVER America 2025: A Mission-Led Future for Retail & Supply Chain

    Thursday, October 30, 2025 Stephane Tomczak Founder & Chairman, DELIVER
    Stephane Tomczak opens DELIVER America 2025 with a bold message: business leadership must go hand in hand with social and environmental conscience. From carbon neutrality to global expansion, DELIVER’ ...
  • Cracking the Return Code: Profit, Planet and the Post-Purchase Experience

    Thursday, October 30, 2025 Sakni Leon, Director of Global Inbound, Inventory Control, Reverse Logistics & Circularity Operations | Logitech Tony Sciarrotta, Executive Director & Publisher | The Reverse Logistics Association Avinash Surya Prakash, Director of Product Management & Recommerce | Walmart
    Retail returns represent nearly a trillion-dollar challenge — and opportunity. In this DELIVER America 2025 session, leaders from Logitech, Walmart, and the Reverse Logistics Association reveal how ci ...
  • How AI and Automation Are Rewiring Logistics and Retail

    Thursday, October 30, 2025 Niraj Jha — Senior Director of Logistics, Niagara Bottling
    At DELIVER America 2025, Niraj Jha of Niagara Bottling explores how AI and automation are transforming logistics from dashboards to decision engines. By replacing static data with predictive intellige ...
  • The Future of Immersive Retail Concepts

    Thursday, October 30, 2025 Alex Rangel — Vice President of Marketing & Strategy, Future Stores Kate Hardcastle — Global Retail Expert & Founder, The Customer Whisperer
    At DELIVER America 2025, Alex Rangel of Future Stores and global retail expert Kate Hardcastle explore how immersive, data-driven store concepts are redefining physical retail. They reveal how real-ti ...
  • Hack Your Delivery: The Impact of Autonomous Systems

    Friday, October 31, 2025 Jesse Chen — Director of Logistics, Nestlé
    At DELIVER America 2025, Jesse Chen of Nestlé reveals how autonomous vehicles and AI-driven logistics will reshape delivery economics. Drawing on his experience designing Nespresso, Purina, and Freshl ...
  • The Only Constant is Change: Tariffs & the Future of Supply Chain

    Thursday, October 30, 2025 Kerim Antoine Kfuri – President & CEO, The Atlas Network Ellen Kapiloff – VP Operations NORCAM, Lacoste Abe Eshkenazi – CEO, Association for Supply Chain Management (ASCM) Prashant Shah – Head of Supply Chain, SwagUp
    At DELIVER America 2025, global supply chain leaders from Atlas Network, Lacoste, ASCM, and SwagUp shared a candid discussion on tariffs, talent, and transformation. Their message was clear: in an era ...
  • Scope 3 Emissions: Mission Impossible or Too Important to Miss?

    Thursday, October 30, 2025 Todd Soller – Chief Supply Chain Officer, Patagonia Deborah Dull – Founder, Circular Supply Chain Network
    At DELIVER America 2025, Patagonia’s Todd Soller joined circular economy expert Deborah Dull to explore the realities of tackling Scope 3 emissions. Their conversation unpacked how design, repairabili ...
  • Winning Gen Z: Building a Supply Chain for the Next Generation

    Friday, October 31, 2025 Opal Portis – Vice President of Supply Chain, Fabletics
    At DELIVER America 2025, Fabletics’ Opal Portis revealed how RFID, transparency, and data connectivity are transforming the supply chain into a Gen Z trust engine. Her insights showed how speed, susta ...
  • The Science of Shopping: Why Emotion, Joy, and Respect Drive Modern Retail

    Thursday, October 30, 2025 Kate Hardcastle MBE | Consumer Expert, Broadcaster & Founder, Insight with Passion
    Consumer psychologist and retail adviser Kate Hardcastle MBE explores how emotion, joy, and respect—not price—are the real forces shaping modern shopping. Drawing from decades of experience with globa ...
  • The Agile Imperative: How Leading Brands Build Flexibility Into Their Supply Chains

    Thursday, October 30, 2025 Pauke Corstens, Founder – The Investment Mindset | Former VP, Walmart, Wayfair & Groupon, Navin Chander, VP, Supply Chain Digital Strategy – Keurig Dr Pepper, Laurent Cohen, SVP Operations – Rockstar Original
    At DELIVER America 2025, leaders from Keurig Dr Pepper, Rockstar Original, and The Investment Mindset explored how agility enables global brands to thrive under pressure. From digital twins to fashion ...
  • Building Delivery Networks That Work: Walmart’s Last Mile Expansion Playbook

    Thursday, October 30, 2025 Sai Teja Yerapothina — Senior Director, Last Mile Delivery, Strategy & Operations | Walmart Charles Folsom — Head of Customer Success, Nash
    In this DELIVER America session, Walmart’s Sai Teja Yerapothina and Nash’s Charles Folsom share how Walmart is reinventing last mile delivery — scaling faster, integrating smarter, and using data-driv ...
  • The Carrier Orchestration Playbook: How Multi-Carrier Intelligence Is Redefining Fulfillment

    Thursday, October 30, 2025 Adam McCoy — Chief Operating Officer, eHub
    In this DELIVER America 2025 breakout, eHub COO Adam McCoy explores how fulfillment leaders can transform rising complexity into opportunity through carrier orchestration — uniting systems, carriers, ...
  • Compliance, Tariffs, and the Peak Season Survival Guide: How to Keep Cross-Border Shipping on Track

    Thursday, October 30, 2025 Helaine Rich — Vice President, Strategic Sales & Administration, ePost Global Shipping
    In this DELIVER America 2025 breakout, ePost Global’s Helaine Rich explains how brands can stay compliant amid rising tariffs, new customs scrutiny, and the holiday shipping rush — covering HS codes, ...
  • The Challenges of Monitoring: Balancing Cost, Safety, and Service in Modern Logistics 🎙️ Speaker:

    Thursday, October 30, 2025 Carlos Martínez — Chief Executive Officer, Happymile
    In this DELIVER America session, Happymile CEO Carlos Martínez explores how logistics teams can improve service and efficiency while reducing costs — without sacrificing safety or compliance — by adop ...
  • Protect Your P&L: How Narvar’s Delivery Protection Reduces Risk, Claims, and Returns

    Thursday, October 30, 2025 Nico Santos — Program Executive, New Business, Narvar
    In this DELIVER America session, Narvar’s Nico Santos shares how brands can reduce risk and safeguard margins by using intelligent shipping protection, faster claims handling, and AI-powered insights ...
  • Growing Globally in a Complex Commerce Landscape

    Thursday, October 30, 2025 Lori Boyer, Head of Content & Host – Unboxing Logistics Podcast, EasyPost | Andre Storm, Director of Sales – Passport Global | Peter Davis, VP & General Manager of Fulfillment & Chemical – WSI | Kase
    Cross-border eCommerce is booming but increasingly complex. At Deliver America, experts from EasyPost, Passport Global, and WSI | Kase discussed how brands can overcome compliance, technology, and cus ...
  • The Power of Distributed Order Management at the Heart of Your Retail Operations

    Thursday, October 30, 2025 Mady Mitchell — Partner Accounts Manager, Linnworks
    In this DELIVER America session, Linnworks’ Mady Mitchell explains how distributed order management serves as the heart of retail — connecting marketplaces, automating workflows, and returning time to ...
  • When AI Takes Over E-commerce, The Delivery Experience Is Your Only Game Plan

    Thursday, October 30, 2025 Dr. Arne Jeroschewski — Founder & CEO, Parcel Perform
    As AI reshapes the entire e-commerce journey, Dr. Arne Jeroschewski explains why delivery experience, trust, and visibility are now the ultimate competitive advantages — and how brands can thrive in t ...
  • The Future-Ready Warehouse: How AI and Labor Management Drive Profitability and Performance

    Thursday, October 30, 2025 Randall Guernsey, Head of Professional Services — ShipHero
    ShipHero’s Randall Guernsey reveals how AI-driven labor management and digital warehouse optimization can unlock major efficiency gains — cutting wasted steps, improving worker performance, and drivin ...
  • Unlocking Warehouse Excellence: AI Opportunities, Trust, and Workforce Transformation

    Friday, October 31, 2025 Scott Gaston, Managing Director — St. Onge
    In this DELIVER America session, Scott Gaston, Managing Director at St. Onge, explores how AI, automation, and trust-driven workforce transformation are unlocking a new era of warehouse excellence — f ...
  • Winning in 2026: Thriving Amid Disruption and Shifting Consumer Expectations

    Thursday, October 30, 2025 Jeff Wolpov, Senior Vice President, E-commerce — Ryder | Scott Dulany, Chief Operating Officer — Mugsy
    Ryder’s Jeff Wolpov and Mugsy’s Scott Dulany explore how brands can thrive amid economic headwinds, supply chain disruptions, and fast-changing consumer expectations — from building trust and culture ...
  • Beyond Peak: Building Supply Chains That Bend, Not Break

    Thursday, October 30, 2025 Jade Thomas, Marketing Director — Sage Supply Chain Intelligence | Sarah Mithani, Director of Global Operations — Sage Supply Chain Intelligence
    Sage Supply Chain Intelligence’s Jade Thomas and Sarah Mithani share how leading brands are building supply chains that bend, not break — with smarter sourcing, diversified suppliers, and real-time co ...
  • Retail Reset: Supply Agility for an Always-On Economy

    Thursday, October 30, 2025 Tony Zasimovich, Global Vertical Lead, Retail — DP World
    DP World’s Tony Zasimovich explores how supply chains are evolving for an always-on economy — where agility, technology, and adaptability are the new drivers of competitive advantage in global retail.
  • From AI Hype to ROI in 90 Days

    Thursday, October 30, 2025 Lori Boyer, Head of Content & Host, Unboxing Logistics Podcast | EasyPost
    AI dominates every logistics conversation, but few companies see measurable results. In this DELIVER America session, Lori Boyer of EasyPost reveals a practical 90-day roadmap to transform AI hype int ...
  • From Order Capture to Fulfillment: Modernizing for Agentic Commerce

    Thursday, October 30, 2025 Kelly Goetsch, Chief Operating Officer — Pipe17
    The next wave of commerce will be AI-driven, channel-agnostic, and website-optional. Pipe17’s Kelly Goetsch explores how “agentic commerce” is transforming order management into networked, intelligent ...
  • Bridging Private Fleet and Dedicated Partnerships: The New Middle Ground in Transportation Strategy

    Thursday, October 30, 2025 Andy Lemiesz, Director of Business Development — PTG Logistics | David Edmonds, Director of Business Development — PTG Logistics
    With rising equipment costs, driver shortages, and volatile freight markets, shippers are rethinking how they move goods. PTG Logistics’ Andy Lemiesz and David Edmonds reveal how blending private flee ...
  • Future-Proof Fulfillment: How ShipBob Builds Smarter, Scalable Supply Chains

    Friday, October 31, 2025 Casey Armstrong, Chief Marketing Officer — ShipBob
    Global disruption, tariffs, and shifting consumer habits are redefining fulfillment. ShipBob’s Casey Armstrong explains how data, flexibility, and network design can help brands future-proof operation ...
  • The 5 Peak-Season Tweaks Every High-Volume Shipper Should Consider

    Thursday, October 30, 2025 Tim Thorn, Head of Sales & Business Development — Shippo
    Shippo’s Tim Thorn reveals five high-impact tweaks that can transform your shipping performance this holiday season — from branded tracking and multicarrier flexibility to smarter warehouse layouts an ...
  • The Future of Last Mile Delivery in 2026

    Thursday, October 30, 2025 Fred Cook, Chief Technology Officer & Co-Founder, Veho | Deborah Surrette, Chief Commercial Officer, Veho | Tanner Morley, Associate Director of Logistics Strategy, HelloFresh | Jon Agnich, Vice President, Systems & Logistics, Zazzle
    Leaders from Veho, HelloFresh, and Zazzle explore how technology, AI, and customer experience are transforming the last mile. Their insights reveal that the future of logistics isn’t just faster—it’s ...
  • Cross-Border is Broken – But It’s Still Your Biggest Growth Lever

    Thursday, October 30, 2025 Max Wilkinson, Senior Logistics Partner Manager – Swap Commerce
    Swap Commerce’s Max Wilkinson argues that cross-border commerce, while complex and chaotic, remains one of the most powerful growth engines for modern retail. By rethinking duties, taxes, and customer ...
  • Linnworks: Driving Operational Excellence for E-commerce Growth

    Friday, October 11, 2024 Peter van der Westhuizen, Sr. Strategic Partnerships Manager, Linnworks
    Linnworks discusses its connected commerce operations platform at DELIVER America 2024, highlighting its role in enabling scalable growth, automating workflows, and providing control over inventory an ...
  • DELIVER America 2024: Connecting Retail Leaders for Collaboration and Growth

    Thursday, October 10, 2024 Aurore Colella, Deputy CEO and COO, DELIVER
    DELIVER America 2024, as described by Deputy CEO Aurore Colella, is presented as a matchmaking event focused on facilitating valuable connections and collaborations within the retail, logistics, and s ...
  • AI & the Future of Retail: Insights from DELIVER America 2024

    Thursday, October 10, 2024 Pauke Corstens, Founder - The Investment Mindset Don Allen, Chief Information Officer - MODA Operandi Charles Liu, Chief Operating Officer - Away
    A panel discussion at DELIVER America 2024 explores the application of AI in retail supply chains, focusing on demand planning, automation, customer experience, and the challenges of implementation.
  • Strategic Diversification: Retail's Pivot Beyond China

    Thursday, October 10, 2024 Leandro Furno, Supply Chain Director Americas, Lacoste Yelena Mogelefsky, Senior Vice President of Sourcing and Production, Komar Kerim Antoine Kfuri, MBA, President & CEO, The Atlas Network
    Industry experts discuss the imperative for supply chain diversification beyond China, exploring the challenges and opportunities for retailers in a global market characterized by disruption and evolv ...
  • Sustainability & Profit: Driving Retail Innovation at DELIVER America 2024

    Thursday, October 10, 2024 Ashley Allen, Senior Advisor, Corporate Sustainability - CO2EFFICIENT Mawuse Ziegbe, Regional Director, Americas - Camper David Reese, Head of Supply Chain North America - Who Gives A Crap
    A panel discussion at DELIVER America 2024 explores how retailers are successfully integrating sustainability into their business models to drive value, meet consumer demand, and achieve profitability ...
  • Best Buy's Strategy for Reducing Returns and Enhancing Customer Experience

    Friday, October 11, 2024 Chris Woodbury, Sr. Director of Reverse Secondary Markets, Best Buy & Tony Sciarotta, Executive Director & Publisher, Reverse Logistics Association
    Best Buy's approach to returns management, damage reduction, and resale is discussed at DELIVER America 2024. The company's focus on customer service, data utilisation, and strategic partnerships is h ...
  • Walmart's Vision: Data-Driven Customer Experience in the Future of Retail

    Friday, October 11, 2024 Angela Gray Samuelson, Senior Director of Strategy & Operations, eCommerce - Last Mile Delivery, Walmart
    A keynote address at DELIVER America 2024 from a Walmart representative explores the use of data and AI to improve customer experience in e-commerce, with a focus on holistic approaches and data matur ...
  • Amazon's $1 Billion Investment: Driving Supply Chain Innovation with AI and Robotics

    Friday, October 11, 2024 Franziska Bossart, Head of Innovation Fund, Amazon
    Amazon is investing $1 billion in innovative companies focused on robotics, AI, and automation to revolutionize its supply chain. This initiative aims to improve efficiency, enhance customer experienc ...
  • The Store of the Future: Exploring Experiential Retail and Technology

    Friday, October 11, 2024 Chad Lundeen, VP, Real Estate and Store Development, Saatva | Danielle Lafleur, Founder, DLF Collective | Michael Pietrunti, Sr Director Visual Merchandising, Mejuri | Celeste Sherman, Director of Stores, Under Armour
    A panel discussion examines the evolution of retail stores, exploring the concept of experiential retail, the integration of technology, and the changing expectations of different generations of shopp ...
  • Airship Delivery: A Vision of the Future

    Friday, October 11, 2024 Igor Pasternak, CEO of Aeros
    Aeros and ShipBots presented their concept of utilizing airships and drones for urban parcel delivery at DELIVER America 2024, addressing challenges in speed, cost, and sustainability while sparking d ...
  • The presentation discusses Mushiny's 3D sorter solutions, highlighting their capabilities in order consolidation, return processing, and overall warehouse automation. The benefits of these solutions, ...
  • ParcelLab: Redefining the Post-Purchase Experience

    Friday, October 11, 2024 Zack Hamilton, SVP of Growth Strategy, parcelLab
    ParcelLab's presentation at DELIVER America 2024 focuses on the strategic importance of the post-purchase customer experience, exploring how retailers can leverage it to drive customer lifetime value ...
  • Pitney Bowes: Taking Control of Multi-Carrier Shipping

    Friday, October 11, 2024 Sean Kane, Director, Presales and Client Success, Sales Region South, Pitney Bowes
    Pitney Bowes discusses its multi-carrier shipping solutions at DELIVER America 2024, highlighting its platform's ability to help businesses control costs, improve visibility, and navigate carrier comp ...
  • 3PL Partnerships: Navigating Solutions from SMB to Enterprise

    Friday, October 11, 2024 Adrian Miller, Global Account Executive at WWEX Group
    The presentation discusses how 3PLs partner with shippers of different sizes, from small and medium-sized businesses (SMBs) to large enterprises, outlining the factors that influence the decision to o ...
  • Ocado's Chuck AMR: Driving Efficiency in Fulfillment Operations

    Friday, October 11, 2024 Royanna Chappell, VP of Sales, Ocado Intelligent Automation; Randy Jaunzemis, VP of Distribution Operations, Performance Health; and Nick O'Connor, Regional Sales Manager, Packsize
    The presentation discusses Ocado Intelligent Automation's Chuck AMR solution and its impact on warehouse productivity, emphasizing its ability to reduce travel time, improve order grouping, and enhanc ...
  • Humanizing Your Brand: 5 Tips for Authentic Customer Connection

    Friday, October 11, 2024 Dominick Miserandino, CEO, Retail Wire
    Retail expert Dominick Miserandino provides five actionable tips for building authentic connections with customers, emphasizing the importance of personal relationships, empathy, and cultural understa ...
  • Addressing Retail Supply Chain Disruptions

    Friday, October 11, 2024 Tony Zasimovich, Global Vertical Lead, Retail, DP World
    DP World discusses the challenges facing retail supply chains and how their end-to-end solutions, asset ownership, and technology are helping retailers build resilience and improve efficiency.
  • Techdinamics: Automation Solutions for E-commerce Fulfillment

    Friday, October 11, 2024 Nathan Goobie, Director, Parcel and Shipping Solutions, Techdinamics and Adam McCoy, COO, eHub
    Techdinamics showcased its fulfillment solutions at DELIVER America 2024, focusing on automation to achieve perfect orders, eliminate manual processes, and enhance efficiency in e-commerce operations.
  • SEKO Logistics: Navigating the Future of Global Retail Supply Chains

    Friday, October 11, 2024 Brian Bourke, Global Chief Commercial Officer, Seko Logistics
    SEKO Logistics presents insights on the transformation of retail supply chains, focusing on international growth, customer-centric strategies, and the need for agile and resilient logistics solutions.
  • Nike: Empowering People Through Servant Leadership: Key Strategies

    Friday, October 11, 2024 Jeff Roby, Inventory Manager, Nike
    A presentation by Jeff Roby, Inventory Manager, Nike at DELIVER America 2024 explores the principles of servant leadership, focusing on building a one-team culture, empowering employees, and connectin ...
  • Veho: AI and the Transformation of Delivery at DELIVER America 2024

    Friday, October 11, 2024 Fred Cook, Co-founder & CTO, Veho Tech
    Veho's CTO, Fred Cook, discusses the use of AI in logistics and delivery at DELIVER America 2024, highlighting its potential to improve speed, accuracy, and personalization in the industry.
  • Pipe17: Expanding, Automating, and Controlling E-commerce Operations

    Ryan Powell, Chief Revenue Officer, Pipe17 and Kevin Nohl, Senior Vice President of Global Supply Chain, Aterian (NASDAQ: ATER)
    The presentation discusses the challenges and opportunities in e-commerce operations, highlighting how Pipe17's platform enables businesses to expand, automate, and control their operations for scalab ...
  • Parcel Perform: AI Co-pilot Navigates the E-commerce Storm

    Arne Jeroschewski, Founder & CEO, Parcel Perform
    Parcel Perform's CEO, Arie Yosvi, discusses the power of AI in navigating the complexities of the post-purchase experience, focusing on anticipating disruptions, enhancing delivery, and improving cust ...
  • Dragonfly's Recipe for Success: Values, Technology, and Teamwork

    Friday, October 11, 2024 Jean-Daniel Gervais, Vice President, Sales & Marketing, Dragonfly
    Dragonfly shares its journey at DELIVER America 2024, highlighting the importance of company values, technological innovation, and a strong internal culture to achieve growth and customer satisfaction ...
  • Coesia's Automation for E-commerce Fulfillment

    Friday, October 11, 2024 Samuele Mistrello, Business Leader E-Commerce, Coesia and Mark French, E-commerce BU Manager - USA, Coesia
    Coesia presents its automation solutions for e-commerce order fulfillment at DELIVER America 2024, focusing on box and bag-on-demand technology, digital printing, and their impact on customer experien ...
  • Daybreak: Redefining Medical Device Delivery with LVK

    Friday, October 11, 2024 Maggie Barnett, CEO, LVK and Manny Rubianes, Operations Leader, Daybreak
    Daybreak's presentation with LVK at DELIVER America 2024 focuses on their innovative approach to medical device delivery, emphasizing customer experience, speed, and reliability in a critical healthca ...
  • China Direct: Revolutionizing E-commerce Fulfillment Strategies

    Friday, October 11, 2024 Dayu Yang, CEO at EcommOps
    The presentation from Dayu Yang, CEO at EcommOps discusses the impact of direct-to-consumer (D2C) fulfillment from China on e-commerce logistics, highlighting its advantages in minimizing inventory ri ...
  • Shipping Simplified: Real-World Strategies for Cost-Effective Deliveries

    Friday, October 11, 2024 Brian McFadyen, Sr. Director Enterprise Sales, EasyPost
    The presentation discusses key shipping challenges and provides practical strategies for cost-effective deliveries, focusing on balancing consumer expectations, managing order volumes, and leveraging ...

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