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DELIVER AMERICA CONFERENCE AGENDA

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8:00 AM
  1. Registrations Open
    180 mins
    Arrival at DELIVER's registration desk for badge pick-up and luggage storage. The event is located at the Horseshoe Hotel. 
10:45 AM
  1. Welcome to DELIVER!
    Keynotes
    15 mins
    Take your seats! DELIVER's Deputy CEO, Aurore Colella, officially opens DELIVER America ahead of this morning’s first keynote session.
11:00 AM
  1. Keynotes
    20 mins
11:40 AM
  1. Keynotes
    20 mins
    Recent surveys suggest that a small but growing share of US companies have started diversifying their investment and supply-chains. Given the political turmoil with this year's election on a global scale, this doesn't come as a surprise. What are the pitfalls and risks of this shift, and how can businesses enter new markets?
12:00 PM
  1. Lunch
    60 mins
    Enjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
2:00 PM
  1. Workshop by Techdinamics + E-hub
    Workshops
    45 mins
  2. Case Study by Shiphero
    Case Studies
    45 mins
3:00 PM
  1. Workshop by Linnworks
    Workshops
    45 mins
  2. Case Study by ShipVeho
    Case Studies
    45 mins
4:00 PM
  1. Workshop by parcelLab
    Workshops
    45 mins
  2. Case Study by Ecommops
    Case Studies
    45 mins
5:00 PM
  1. Workshop by DP World
    Workshops
    45 mins
  2. Case Study by Dragonfly
    Case Studies
    45 mins
6:00 PM
  1. Workshop by Worldwide Express
    Workshops
    45 mins
7:00 PM
  1. Keynotes
    20 mins
    Sharing lessons on how to be data-driven and customer-centric while building, scaling, and evolving delivery capabilities based on learnings from three Fortune50 companies.
7:20 PM
  1. Keynotes
    20 mins
    Artificial intelligence has generated buzz in the retail industry for years, yet many retailers are not fully leveraging its potential.  Those that are leveraging AI are taking calculated risks and staying on the forefront of innovation.
7:40 PM
  1. Keynotes
    20 mins
    How do you craft a successful brand marketing campaign that reflects your core values, create content that resonates with your customers, and build a brand ecosystem that fosters customer loyalty?
8:00 PM
  1. Dining & Networking Party
    120 mins

    Join us for our DELIVER America networking rooftop party! Think sunset views, chill vibes, and a great crowd. It’s going to be an unforgettable night. The party is at the Drai's Nightclub, a renowned nightlife destination perched atop the Cromwell Hotel, at the heart of the Las Vegas Strip

     

8:00 AM
  1. 45 mins
    Grab a coffee and a pastry, and mingle with attendees to make the most of a pre-show networking opportunity.
9:20 AM
  1. Keynotes
    20 mins
    How is Amazon revolutionizing supply chain management? It starts with its $1 billion investment in innovative technologies and startups. 
9:40 AM
  1. Keynotes
    20 mins

    The year is 2030, and you’re going  to the store. What do you see?

     

     

3:00 PM
  1. Keynotes
    20 mins

    Conscious consumerism is transforming industries, retail in first place. Who is the new shopper? What is their journey from the moment they enter or click on a store, and what plays the biggest role in their decision making?

3:20 PM
  1. Keynotes
    20 mins

    Artificial Intelligence (AI) is here to stay, but assembling a formidable AI team presents a significant challenge. With the growing prevalence of artificial intelligence, the need for highly skilled AI professionals is on the rise. 


 

REDEFINING THE WORLD OF RETAIL

AI Driven Revolution

Retail and supply chain industries are witnessing transformative shifts. Chatbots, augmented reality, and personalised recommendations create a seamless and immersive shopping journey. Artificial intelligence and machine learning enable retailers to analyse vast amounts of data, predicting consumer behavior and trends. And these are only few examples of the AI Revolution that we are witnessing.

Join us at DELIVER Europe as we delve into the heart of AI Transformation, uncovering the freshest innovations that are sculpting the future of retail. Embark on a journey where cutting-edge technology meets the forefront of shopping experiences.

Topics:

  • Virtual and Augmented Reality for immersive Shopping Experiences
  • A new Era of Robotics and Automation
  • Innovation & Sustainability

Omnichannel vs Unified Retail

87% of shoppers now seek a personalized and consistent experience across various touchpoints. From effortless mobile transactions to personalized in-store engagement, it's more than shopping—it's a synchronized, customer-centric experience.

It's clear that multichannel experiences are unlikely to last, but what is the next breakthrough in retail experience?

Join us at DELIVER to gain insights into the future of commerce experiences, and join the discussion on omnichannel vs unified retail.

Topics:

  • Omnichannel vs. Unified Commerce
  • Is Omnichannel dead?
  • Unified Retail Marketing

Embracing Change: a Decade Blueprint

The retail sector has experienced as much disruption in the past five years as it has in the previous 25, challenging some of the most traditional norms and geographic constraints.

As 2024 comes to an end, now is the time to be creating a new vision: What will your business look like a decade from now? And how are you going to get there?

Join us at DELIVER to hear expert insights into how to adapt to a new wave of change: expanding operations, diversifying suppliers, and exploring new markets beyond established territories.

Topics:

  • Global Pivot: Strategic Diversification Beyond China
  • Above and Beyond Building a Sustainable Supply Chain
  • Localisation and Logistics: a Multi-Local Approach

Powering up Brands

A strong brand improves the customer experience, but how can you build a memorable brand in 2025?

At DELIVER we will discover insights on refining brand identities, revolutionizing customer engagement, and adapting to new generational shifts. Engage in dynamic discussions by leading global brands about reshaping brand narratives, leveraging influencers, and deploying cutting-edge approaches for a commanding retail presence.

Topics:

  • How Brand Power Shapes the Future of In-Store Shopping Experiences
  • Power of purpose
  • Communicating a Sustainable Brand
  • The Importance of Storytelling