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10 minsDELIVER's Founder and Chairman, Stephane Tomczak, officially opens DELIVER America 2025.
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Keynotes25 minsTariffs may grab headlines, but they’re only one part of a much bigger story. In today’s volatile geopolitical and economic landscape, unpredictability is the new normal, and global supply chains are under constant pressure to adapt.
Bringing together top voices from logistics, retail, port authorities, and policy we will explore how organisations can stay agile in the face of shifting trade rules, political uncertainty, and operational disruption. Our panellists will unpack how to navigate tariff changes, and how to use them as a strategic advantage rather than a setback. It’s a wake-up call for building disruption-proof strategies, finding opportunity in adversity, and future-proofing operations in a world where the only certainty is change.
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Keynotes20 minsScope 3 emissions present one of the biggest challenges to securing board approval for climate targets. These emissions, which occur upstream in the supply chain or downstream in product use, are largely outside a company’s direct control and can feel like a daunting uncertainty.
With Scope 3 accounting for 70-90% of a company’s carbon footprint and mandatory reporting on the rise, addressing these emissions is essential for achieving Net Zero goals and mitigating future risks. Success requires a shift from traditional corporate planning to embrace collaboration, engagement, and innovation—starting with the supply chain. While challenging, it is a feasible and necessary step towards a sustainable future.
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Keynotes20 mins
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Ruby Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Ruby Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Elite Tables60 mins
As AI rapidly transforms the supply chain landscape, businesses are facing a critical inflection point: evolve with predictive intelligence or risk falling behind. Join this roundtable to explore how AI is reshaping planning, fulfillment, and last-mile delivery, unlocking new levels of precision, responsiveness, and scalability, but not without its challenges.
Roundtable discussions are open to all retailers who register their interest ahead of the event on a first come, first served basis.
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60 minsEnjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
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Ruby Stage180 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage180 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Elite Tables60 mins
As global ecommerce continues to accelerate, brands are under pressure to deliver faster, greener, and farther than ever before. But is it truly possible to balance speed, sustainability, and scale in international fulfillment? Join this roundtable to explore strategies for reducing carbon impact, optimizing packaging, and leveraging regional hubs.
Roundtable discussions are open to all retailers who register their interest ahead of the event on a first come, first served basis.
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Ruby Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage60 minsGain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Elite Tables60 mins
Returns don’t have to be a cost center, they can be a growth engine. Join this roundtable to dive into brands are transforming returns into opportunities for loyalty, upsell, and valuable customer insights. We’ll explore innovations in reverse logistics, the rise of recommerce programs, and data-driven strategies that turn friction into profit.
Roundtable discussions are open to all retailers who register their interest ahead of the event on a first come, first served basis.
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Keynotes30 minsBrands across sectors – particularly retail – are facing significant challenges in an environment that’s changing rapidly. As consumer expectations continue to evolve, with a shift in mindset towards value and purpose and market disruptions becoming the norm, speed and adaptability are no longer optional, but they're essential. From real-time data and automation to flexible fulfilment models, this panel dives into the end-to-end strategies and operational mindset that enable supply chains to keep pace - or risk falling behind.
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Keynotes30 minsGet ready to discover the best suppliers in the retail and commerce industry! The ceremony takes place in the conference area.
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60 mins
A morning to celebrate leadership, innovation, and the power of women shaping the industry. RSVP essential.
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Keynotes20 minsIn today's crowded marketplace building a brand that grows beyond niche requires more than just great products and data, it demands purpose, operational precision, and cultural relevance. In this session we will explore the key pillars of purposeful scaling, staying anchored in your brand's identity, designing fulfilment and delivery as brand experiences, all while balancing long-term purpose with short-term performance.
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Keynotes20 mins
In this keynote, Opal Portis, Vice President of Global Operations at Fabletics, explores the intersection of operational innovation and conscious consumerism. With oversight of everything from ocean and parcel freight to sustainability, social compliance, and RFID integration, Opal shares how Fabletics is rethinking inventory, fulfilment, and visibility in an era where speed and ethics are no longer optional, they are expected.
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Keynotes20 mins
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Ruby Stage120 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage120 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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60 minsEnjoy the event's sustainable vegetarian cuisine, while taking advantage of additional networking opportunities.
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Ruby Stage120 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Emerald Stage60 mins
Gain exclusive insights from real-world success stories and engage in hands-on learning with industry-leading solution providers. These interactive sessions dive into practical tools, strategies, and technologies shaping the future of supply chain, logistics and their impact across North American retail and logistics networks.
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Keynotes20 mins
Returns are no longer just a cost centre, they’re a strategic battleground where customer experience, sustainability, and profitability collide. As expectations for effortless send-backs rise, so do the operational and environmental consequences.
How do you design a return journey that protects margin without sacrificing loyalty?
Can circularity and convenience coexist in the same ecosystem?
And what if your biggest CX differentiator comes after the sale?In this session, we decode how future-facing brands are transforming reverse logistics from a sunk cost into a loyalty engine, aligning customer expectations with commercial realities and sustainability commitments.
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Keynotes20 minsWhat’s next isn’t coming, it’s already here. In this high-energy closing session, we’ll decode the boldest trends reshaping retail and logistics across America. Think AI that predicts, fulfilment that flexes, supply chains that think for themselves, and consumers who expect it all, and expect it now. Fast-paced, future-focused, and packed with real-world signals, this is your roadmap to staying ahead in a market that never sits still.
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