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Joeri Kuik explored how MediaMarktSaturn is transforming from a store-centric retail model into a customer-led omnichannel fulfilment network built around availability, reliability, vendor collaborati ... -
Kirsty Keoghan explored how eBay is helping recommerce move into the retail mainstream, combining trust, authentication, cultural relevance, AI and brand partnerships to make circular fashion more acc ... -
Stefan Hofer explored how Emma – The Sleep Company is moving beyond hypergrowth by rebuilding trust, strengthening supply chain foundations, shifting towards strategic partnerships and creating the op ... -
Food system transformation depends on more than consumer choice. It requires science-led targets, better supply chains, regenerative agriculture, clearer policy, stronger collaboration and a more opti ... -
Ken Tsay explored why omnichannel retail transformation depends on unified data, strong technology foundations and better decision engines — and why AI should accelerate good systems rather than compe ... -
Dane Percy explored how Mars is strengthening petcare supply chain resilience through R&D, sustainable sourcing, packaging innovation, manufacturing transformation, regulatory engagement and cross-fun ... -
Retail and supply chain transformation depends on more than technology adoption. This panel explored how belonging, leadership, upskilling, stakeholder engagement and psychological safety help teams a ... -
Kate Hardcastle, Ariel Haroush and Marcus Tengler explored how physical retail is evolving into a dynamic platform for experience, in-store media, customer data, omnichannel engagement and more respon ... -
Andre V. Veskimeister explored how labour pressure, customer behaviour and market maturity are shaping out-of-home delivery strategy for retailers, carriers and locker network operators. -
Francesco Minzi and Myrna van Wier explained how EU customs reform, de minimis removal, duties, documentation and data quality will affect ecommerce businesses shipping into Europe. -
Sarah Schimmelpfennig and Michael Dierksen discussed how social commerce is changing retail by combining content, discovery, transaction, fulfilment and shipping into one connected operating model. ... -
Luca Graf and Isaac Arevalo discussed how AG1 improved its Swiss delivery model by addressing customs, taxes, last mile delivery, data visibility and the end-to-end customer experience. -
Wouter Loomans discussed how garment-on-hanger operations can adapt to labour shortages, space constraints, ecommerce growth, returns pressure and circular fashion through more flexible warehouse auto ... -
Amanda Martinez and Marie Barrance discussed how cross-border retailers can scale out-of-home delivery by combining international network access, checkout integration, customer choice and mobile-first ... -
Stein van Est and Joao Marques discussed how AI can support ecommerce logistics through better network design, parcel routing, carrier selection, data quality and proactive customer experience managem ... -
Raphaël Hervé discussed how agentic AI can support warehouse, store and transportation execution by helping teams act on real-time operational data, exceptions and workflow decisions. -
Łukasz Banachowicz discussed how vertical mobile robot sortation can help warehouses improve space efficiency, reduce manual handling, increase throughput and adapt more easily to changing logistics d ... -
Mirko Woetzel discussed how locker infrastructure, shared last mile networks and autonomous hubs can help retailers manage delivery, returns, redistribution and circular commerce beyond checkout. -
Ramin Varnhorn, Annika Markmann and Aygül Humphrey discussed how The Quality Group automated parcel claims, reduced manual handling time and improved customer experience across multiple carriers and c ... -
Arne Jeroschewski discussed how AI commerce will reshape ecommerce competition, making delivery options, expected delivery dates, carrier performance and post-purchase experience more important to pur ... -
Sanae Murschel explored how social commerce is growing in France and why trusted final mile delivery, returns, nationwide coverage and seller support are essential to its long-term adoption. -
Bryan Beutels and Viktor Forsgren discussed how Element Logic and New Wave Group are scaling warehouse automation across Europe through standardised templates, local execution, software alignment and ... -
Stephane Tomczak opened DELIVER Europe 2026 by welcoming senior retail, ecommerce, logistics and supply chain leaders to Amsterdam, highlighting the importance of collaboration, sustainability and dec ... -
Jacek Powałka discussed how parcel lockers, PUDO points, automated returns, click-and-collect infrastructure and smart city logistics hubs can improve convenience, store traffic and retail customer ex ... -
Maurizio Giacchi and Tania Torcolacci discussed how right-sized packaging, box-last automation and pick-to-pack fulfilment can help ecommerce operations reduce empty space, improve efficiency and supp ... -
Graham Tufft discussed how deliver-e is using IAG Cargo’s airline network, parcel-level booking, customs clearance and final mile integration to improve cross-border ecommerce speed, cost efficiency a ... -
Jurgen Leijdekker and Johan Hellman discussed how AI agents could change ecommerce discovery, checkout behaviour and delivery strategy by making carrier choice, delivery promises and public proof of e ... -
Nicholas McBride discussed how the removal of de minimis thresholds, rising customs requirements and surprise duty charges are reshaping cross-border ecommerce, fulfilment strategy and customer trust. ... -
Sushanth Raman discussed how supply chain teams can improve AI deployment by starting with clear use cases, measurable success metrics, embedded implementation and stronger handling of operational com ... -
Jethro Borsje explored why supply chain AI depends on connected, trusted and governed data across internal systems, suppliers, carriers, logistics providers and customers. -
Damian Unterlöhner and Vineet Khanna discussed how AI-enabled execution technology can help supply chain teams improve visibility, integration, prediction, optimisation and disruption response. -
Mark Byerly and Jeannette Kruscha discussed how BESTSELLER scaled ship-from-store across multiple brands and markets by combining order management technology, store training, carrier readiness and ope ... -
Xavier Houzet and Simon Vancoppenolle discussed how retailers, brands and leasing companies can use structured valuation, B2B marketplaces and recommerce processes to recover value from overstock, ret ... -
Luke Batten explored how parcel networks can use real-time data and agentic intelligence to improve delivery certainty, reduce exceptions and support stronger customer experiences in ecommerce logisti ... -
Applied futurist Tom Cheesewright explored how AI shopping, changing influence, circular marketplaces, payment choice and delivery experience could shape the next phase of ecommerce. -
Murvah Iqbal and Mateusz Liana discussed how delivery quality, customer trust, carrier partnerships and sustainability can influence brand loyalty and turn the final mile into a more strategic retail ... -
Luuk Speksnijder explored how last mile delivery is being reshaped by real-time tracking, delivery redirection, out-of-home networks, AI and rising consumer expectations around transparency, predictab ... -
Carmen Cureu and Franck Philippe shared Geopost research on changing delivery expectations across Europe, covering effortless delivery, out-of-home options, AI, cross-border commerce and the growing i ...